Demetria Taylor
Odenton,MD
Summary
I am a multi-faceted Logistics Specialist with a solid history of streamlining operations and trimming costs. A reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for the upmost integrity. I am eager to increase productivity and client satisfaction. I offer excellent communication skills and good judgment with the passion to meet company goals utilizing consistent and organized practices. Additionally, I have a vast amount of experience of over 10 years of skilled industry experience with a proven reputation for resolving problems, improving customer satisfaction, while protecting the company’s bottom line.
Overview
27
27
years of professional experience
Work History
Procurement Analyst
United States Marshall Service
10.2022 - Current
- Conducted analysis of purchasing data to enhance cost efficiency and identify spending trends.
- Oversaw supplier pricing performance and ensured adherence to contract compliance standards.
- Facilitated sourcing events through comprehensive management of RFPs, RFQs, bid comparisons, and evaluations.
- Executed comprehensive market research to evaluate supplier options and establish pricing benchmarks.
- Monitored KPIs including cost savings, supplier lead times, and on-time delivery metrics.
- Facilitated contract review and renewal analysis processes.
- Compiled and analyzed reports and dashboards for leadership review.
- Coordinated efforts with finance, legal, and operations departments to ensure cohesive procurement strategy development.
- Monitored procurement processes to maintain compliance with established company policies and regulatory standards.
- Evaluated potential risks within supply chain operations to enhance resilience and continuity.
- Coordinated procurement activities for IT resources via NASA SEWP, ensuring alignment with organizational needs.
- Developed and maintained procurement request workflows in ServiceNow to enhance operational efficiency.
- Reviewed and organized TAR documentation, ensuring accuracy and compliance for timely approval.
- Analyzed staffing data and prepared comprehensive reports for federal government submission, adhering to contract specifications.
Sourcing Manager
O. Berk KOLS Containers
03.2016 - 10.2022
- Coordinated procurement requests while providing expert guidance to customers on logistics hardware and software necessities.
- Reviewed and assessed vendor capabilities and pricing structures to optimize product selection and enhance negotiation outcomes.
- Investigated and resolved daily issues related to invoice discrepancies, organized replacements for rejected materials, and tracked late deliveries to uphold supply chain integrity.
- Coordinated logistics for domestic and overseas inter-modal operations, meeting stringent deadlines and resolving contractual issues.
- Achieved streamlined office operations by implementing automation solutions. Enhanced client communications, resulting in improved satisfaction. Improved record tracking and data communication activities, leading to increased operational efficiency.
- Achieved high customer satisfaction by providing prompt and courteous service. Enhanced team performance by promoting positive energy and effective communication in a fast-paced setting.
- Contributed to successful candidate selection by conducting initial screenings. Optimized interview scheduling for qualified candidates, enhancing recruitment timelines. Enhanced team performance through effective onboarding and training of new hires.
- Managed quote processes, invoicing, order entry, and receiving through effective utilization of procurement tools.
CUSTOMER SUCCESS SPECIALIST
O. Berk KOLS Containers
11.2009 - 03.2016
- Implemented forward-thinking strategies to maintain high levels of customer satisfaction and effectively resolve issues.
- Facilitated effective communication and resolution of inquiries for internal and external customers.
- Executed processing of customer adjustments to ensure accuracy of financial accounts.
- Utilized company troubleshooting resolution tree to assess technical issues and identify effective solutions.
- Analyzed customer feedback and communicated actionable recommendations for product improvements to product development team.
- Analyzed customer RFPs and engaged with project managers to prepare detailed cost estimates and bid documents for project submissions.
CONFERENCE COORDINATOR
American Society of Civil Engineers
09.1998 - 02.2009
- Managed organization, coordination, and deployment of full-service catering for private bookings and exclusive event promotions.
- Evaluated event facilities to ensure alignment with customer specifications.
- Oversaw event logistics and operations to ensure seamless execution.
- Attended various conferences and events to gather insights on emerging trends and effective planning methodologies.
- Conducted thorough evaluations of events through detailed post-event reporting.
- Utilized job-related software to create and oversee event budgets and timelines, ensuring alignment with organizational objectives.
- Collaborated with teams to generate and implement unique event concepts and themes.
- Negotiated with catering, lighting, and sound companies to secure competitive pricing quotes.
- Leveraged internal databases to prepare and distribute guest lists and electronic invitations.
- Recruited, trained, and supervised volunteers and support staff for successful event execution.
Education
Associate of Science - Business Administration and Management
Prince George’s Community College
Upper Marlboro, MD06-2027
Skills
- Proficient in implementing procurement procedures
- Import/export regulations expertise
- Strong communication skills
- Detail-oriented communication
- Data organization and maintenance
- Experience with ERP and supply chain systems
- Proposal assessment
- Strategic sourcing expertise
- Team leadership and training
- Proficient in MS Office, G-Suite, and data management
- Proficient in NASA SEWP V/VI procurement processes
- ServiceNow procurement management
Timeline
Procurement Analyst
United States Marshall Service
10.2022 - Current
Sourcing Manager
O. Berk KOLS Containers
03.2016 - 10.2022
CUSTOMER SUCCESS SPECIALIST
O. Berk KOLS Containers
11.2009 - 03.2016
CONFERENCE COORDINATOR
American Society of Civil Engineers
09.1998 - 02.2009
Associate of Science - Business Administration and Management
Prince George’s Community College