Carole Eva Drasher
Royal Oak,USA
Summary
Dynamic and customer-focused professional with a strong background in customer service, problem-solving, and teamwork. Experienced in high-pressure environments, ensuring client satisfaction with professionalism and efficiency. Adept at handling diverse cultural interactions, which makes me a strong candidate for an international airline role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Surgical Dental Assistant
Pristine Periodontics
Birmingham, MI
08.2024 - Current
- Ensure patient comfort and care, mirroring the hospitality required in the airline industry.
- Maintain a calm and reassuring presence in high-stress situations.
Surgical Dental Assistant
Periodontics and dental implants
North
03.2024 - 08.2024
- Took medical and dental history and recorded vital signs of patients.
- Going above and beyond for patients safety, comfort, and satisfaction
Surgical Dental Assistant
Michigan center for oral surgery
Southgate, Michigan
06.2023 - 08.2023
- Ensuring patient safety and comfort.
- Assist during surgical procedures.
Dental Assistant
Modern Dentistry
Royal Oak, MI
07.2022 - 03.2023
- Delivered exceptional service quality through collaborative efforts.
- Maintained patient safety during surgeries.
Patient Care Coordinator
Michigan Center for Oral Surgery
Southgate, MI
06.2020 - 09.2021
- Developed strong communication and customer service skills.
- Managed client concerns with patience and professionalism.
Hairdresser
Claudine's Hair Braiding
Asbury Park, NJ
03.2015 - 01.2020
- Maintained a clean, organized workspace while delivering excellent customer service.
Education
Bachelor of Science - Biology
University of Michigan-Dearborn
Dearborn, MI06.2024
Associate in Applied Science - Accounting
Northampton Community College
Mount Pocono, PA01.2021
Skills
- Excellent customer service
- Team-oriented and adaptable
- Professionalism and polished appearance
- Detail-oriented and safety-conscious
Additional Information
Volunteer Experience: Forgotten Harvest, Focus Hope, Team Rubicon, Beaumont Hospital/Pediatric Center, Corewell Health/ Pediatric Hospice, Red Cross/Blood Donor Ambassador
Languages
- French, Fluent
- English, Fluent
Certification
- Cardiopulmonary Resuscitation (CPR), 02/23, Present
Timeline
Surgical Dental Assistant
Pristine Periodontics
08.2024 - Current
Surgical Dental Assistant
Periodontics and dental implants
03.2024 - 08.2024
Surgical Dental Assistant
Michigan center for oral surgery
06.2023 - 08.2023
Dental Assistant
Modern Dentistry
07.2022 - 03.2023
Patient Care Coordinator
Michigan Center for Oral Surgery
06.2020 - 09.2021
Hairdresser
Claudine's Hair Braiding
03.2015 - 01.2020
Bachelor of Science - Biology
University of Michigan-Dearborn
Associate in Applied Science - Accounting
Northampton Community College