Carole Lago
New York City,NY
Summary
Software Engineer at the intersection of engineering, product, and customer adoption. Skilled in translating complex systems into clear demos, technical narratives, and workflows that drive understanding and usage. Strong background in technical presentations and developer enablement. Native Portuguese speaker with a journalism background, bringing a unique ability to connect technical depth with business value. Focused on leveraging this experience in a client-facing Sales Engineering role.
Overview
3
3
years of professional experience
Work History
Software Engineer
Bloomberg
New York
12.2022 - Current
- Built and shipped production features for a regulatory compliance data platform supporting global clients in a multi-billion dollar industry
Developed internal tools and applications to process financial data and resolve critical system issues, improving reliability and user experience
Authored 40+ API guides and onboarding resources used by 200+ developers, improving clarity and accelerating adoption of platform capabilities
Built 15+ demos and MVPs to showcase platform functionality, helping users understand use cases and integrate more effectively
Acted as a technical liaison between product, engineering, and users, translating requirements into practical workflows and unblocking implementation challenges
Delivered technical presentations and demos, simplifying complex systems and enabling teams to work more independently
Education
Software Engineering Bootcamp - Computer Software Engineering
Hackbright Academy
San Francisco, CA07-2022
Associate of Applied Science - Business Administration and Management
ASA College
New York, NY12-2021
Bachelor of Arts - Comunicação Social com Habilitação em Jornalismo
Unijorge
Salvador, Bahia, Brazil08-2012
Skills
Product Enablement
- Technical Storytelling
- Cross-Functional Collaboration
- Stakeholder Engagement
- API Design & Documentation
- Demos & Prototyping
- JavaScript & React
- REST APIs
- Web Applications
- Generative AI
- GitHub
- Python
Additional Experience
Journalism & Communications — Brazil
- Developed expertise in translating complex information into clear, compelling narratives for diverse audiences
- Built strong stakeholder communication, storytelling, and audience-centric thinking
- Foundation that now supports technical presentations, demos, and customer-facing communication
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Software Engineer
Bloomberg
12.2022 - Current
Software Engineering Bootcamp - Computer Software Engineering
Hackbright Academy
Associate of Applied Science - Business Administration and Management
ASA College
Bachelor of Arts - Comunicação Social com Habilitação em Jornalismo
Unijorge