Carole Lubritz
Retail Sales Associate
Fort Worth,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
39
39
years of professional experience
Work History
Sales Associate
Skechers Warehouse Outlet
Fort Worth, TX
01.2022 - 05.2023
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Bridal Sales Consultant
Davids Bridal
Fort Worth, TX
11.2017 - 06.2019
- Answered customer questions about bridal dresses to overcome objections and promote sales.
- Assisted bride in picking out perfect dress, groom's tuxedo and bridal party fashions.
- Assisted customers with locating merchandise and complementary items.
- Developed and maintained positive customer relationships through effective communication.
Leasing Agent
Williamstown Bay Senior Apartments
Cudahy, WI
11.2013 - 11.2017
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Built and maintained relationships with peers and upper management to drive team success.
- Adhered to company initiatives and achieved established goals.
- Increased purchase amounts by cross-selling with similar products.
Sales Manger
Pier One Imports
Fort Worth, TX
01.2014 - 02.2016
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Assessed customer needs to provide assistance and information on product features.
Catering/Events Director
Milwaukee Art Muesum
Milwaukee, WI
11.1984 - 11.2008
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Adhered to company initiatives and achieved established goals.
- Increased purchase amounts by cross-selling with similar products.
Education
Some College (No Degree) - Physical Education/Minor in Art and Drama
Stephen F. Austin University
Nacogodoches, TXSkills
- Dispute Mediation
- Relationship Selling
- Merchandising
- Customer Needs Assessment
- Verbal and Written Communication
- Project Management
- Relationship Building
- Hiring and Training
- Teamwork and Collaboration
- Employee Development
- Team Building
- Team Leadership
- Goal Setting
- Documentation and Reporting
- Recruitment and Hiring
- Scheduling and Coordinating
- Staff Training
- Budget Management
- Recruiting and Interviewing
- Event Planning
- Public Speaking
- Decision Making
- Revenue Forecasting
- Training and Development
- Employee Coaching and Motivation
- Crisis Management
- Proposal Writing
- Managing Operations and Efficiency
- Problem Resolution
- Cost Control
- Staff Scheduling
- Problem-Solving
Key Accomplishments:
- Professional Classical Ballet Dancer at age 16 with American Ballet Theatre
- Owned and operated my own dance studio and Allegro Ballet Company in New Orleans, LA
- Board of Directors for International Hospital for Children
- 1973 won the Alpha Award in Fashion Design
- 2023 invited to became a member of P.O.W.E.R ( Professional Organization of Women of Excellence Reconized
Timeline
Sales Associate
Skechers Warehouse Outlet
01.2022 - 05.2023
Bridal Sales Consultant
Davids Bridal
11.2017 - 06.2019
Sales Manger
Pier One Imports
01.2014 - 02.2016
Leasing Agent
Williamstown Bay Senior Apartments
11.2013 - 11.2017
Catering/Events Director
Milwaukee Art Muesum
11.1984 - 11.2008
Some College (No Degree) - Physical Education/Minor in Art and Drama
Stephen F. Austin University