Carole Shannon
Catlettsburg,KY
Summary
Outgoing student pursuing flexible part-time employment with morning and weekend shift opportunities while looking to gain more work experience and skills.
Overview
1
1
year of professional experience
Work History
Work Study (Financial Aid Receptionist)
Ashland Community & Technical College
Ashland, KY
01.2026 - Current
- Greeted and assisted students, visitors, and staff at the front desk.
- Managed incoming calls and directed inquiries to appropriate departments.
- Provided information about college programs and resources to prospective students.
- Collaborated with team members to ensure smooth daily operations of the office.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Fashion Associate
Walmart
Ashland, KY
07.2025 - 01.2026
- Collaborated with team members to restock inventory efficiently.
- Processed transactions accurately at the cash register.
- Maintained cleanliness and organization in the fashion department.
- Engaged with customers to provide exceptional service and support.
- Responded promptly to customer inquiries via phone or email.
- Replenished stock on the selling floor as needed according to company standards.
- Handled returns or exchanges in a professional manner while adhering to company policies.
- Monitored fitting rooms for cleanliness and tidiness during peak hours of business.
- Organized clothing racks and displays to promote new items.
Education
Associate of Arts - Education
Ashland Community And Technical College
Ashland, KY12-2027
High School Diploma -
Fairview High School
Ashland, KY05-2024
Skills
- Customer service
- Cash register operations
- Data entry
- Reception desk management
- Phone etiquette
- Teamwork
- Problem solving
- Retail store operations
- Shelf stocking
- Friendly and outgoing
Affiliations
Volunteer, 12u Softball Coach for Boyd County Little League
References
References available upon request.
Timeline
Work Study (Financial Aid Receptionist)
Ashland Community & Technical College
01.2026 - Current
Fashion Associate
Walmart
07.2025 - 01.2026
Associate of Arts - Education
Ashland Community And Technical College
High School Diploma -
Fairview High School