Anna Winham
Spearfish,SD
Summary
Fast learner with strong ability to master new processes quickly. Team-oriented contributor focused on meeting shared goals. Reliable collaborator with clear communication and accountability in daily work.
Overview
7
7
years of professional experience
Work History
Financial Aid Office Work Study
Black Hills State University
Spearfish, South Dakota
08.2025 - Current
- Facilitated completion of financial aid forms, including FAFSA and other relevant documents, to streamline the application process for students.
- Guided financial aid office students through application questions and document requirements to enhance their understanding of the process.
- Clarified FAFSA steps and basic aid requirements for students and families, ensuring accurate completion of applications.
- Reviewed aid records for completeness and missing verification materials.
- Entered student data into financial aid and student information systems.
- Answered phone calls and emails about awards deadlines and forms.
- Organized confidential files per office and employer recordkeeping standards.
- Managed referral of complex cases to senior staff for resolution to senior staff and maintained daily office workflows.
Dog Sitting
Rover
Sioux Falls, SD
11.2023 - Current
- Delivered dependable dog walking, pet transportation, and drop-in visit services for clients.
- Delivered quality and extended walks, including multiple 2-hour sessions, enhancing pet exercise and well-being.
- Provided consistent feeding, fresh water, medication, and playtime to ensure pet health and happiness.
- Provided secure transport for pets to their grooming and veterinary visits.
- Offered personalized services tailored to individual pet needs, ensuring high satisfaction for both pets and owners.
- Provided attentive care for dogs, cats, bunnies, and fish in a safe environment.
Associate
Hobby Lobby
Sioux Falls, SD
10.2022 - 10.2023
- Operated POS system to process purchases, returns, and gift card transactions.
- Processed cash transactions during busy shifts, ensuring efficient service for customers.
- Helped customers navigate store layout and resolve product-related questions. with product location, store policies, and Hobby Lobby merchandise questions.
- Memorized weekly sale changes at Hobby Lobby, identified items without tags, and supported accurate pricing across departments.
- Stocked shelves and organized inventory using Hobby Lobby merchandise standards.
- Stocked shelves and climbed 12-foot ladders to organize extra product, assisting customers with inquiries.
- Recovered sales floor displays and maintained neat, shoppable aisles throughout shifts.
Barista
Caribou Coffee
Sioux Falls, SD
10.2021 - 10.2022
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Welcomed guests and delivered friendly service during peak rush periods, enhancing customer experience.
- Worked in fast-paced setting, taking orders, making drinks, preparing food, cleaning each station, and restocking store supplies.
- Assisted in beverage and sandwich preparation while ensuring adherence to food safety procedures.
- Operated register and processed customer orders at point of sale.
- Processed payments accurately at register and balanced till at end of shift.
- Restocked pastry cases, milk, syrups, and retail supplies.
- Kept counters, dining areas, and beverage stations clean and organized.
Childcare Provider
Apple Tree
Sioux Falls, SD
09.2021 - 03.2022
- Supported infant care by keeping babies clean, fed, engaged, and well rested.
- Supervised children at Apple Tree with safe, nurturing daily routines.
- Provided safe supervision for school-age groups of up to 45 children with coworker assistance.
- Engaged older children in outdoor activities and craft projects to foster creativity and physical development.
- Ensured classroom safety by monitoring conditions and promptly reporting concerns to Apple Tree leadership.
- Maintained clean play areas and sanitized toys to promote a safe and healthy environment for children.
- Assisted children with hygiene, dressing, and rest time needs.
- Prepared meals and snacks according to Apple Tree child nutrition guidelines.
Childcare Provider
Bright Beginnings Learning Center
Platte, SD
09.2019 - 08.2021
- Supported care for children ages 8 weeks to 12 years.
- Changed diapers, fed infants, and facilitated nap time to support infants' daily routines.
- Supervised older children during outdoor play and craft activities.
- Provided safe transportation for school-age children during field trips to parks, libraries, and pools, ensuring enriching experiences.
- Assisted with classroom routines, meal service, nap time, hygiene, safety checks, and activity setup.
- Guided children through engaging games, crafts, and early learning activities, promoting developmental skills and creativity.
Education
Student -
Roosevelt High School
Sioux Falls, SD05-2024
Bachelor of Science - Biology
Black Hills State University
Spearfish, SD10-2026
Skills
- Financial aid counseling
- Financial aid application processing
- Federal student aid regulations
- Data entry accuracy
- Financial record management
- Regulatory compliance
- Client relationship management
- Student advisement
- Customer service
- Serving and customer service
- Cashier
- Food service
- Host and hostess duties
- Cleaning services
- Assistant teacher
- Pet care
- Confidentiality
Timeline
Financial Aid Office Work Study
Black Hills State University
08.2025 - Current
Dog Sitting
Rover
11.2023 - Current
Associate
Hobby Lobby
10.2022 - 10.2023
Barista
Caribou Coffee
10.2021 - 10.2022
Childcare Provider
Apple Tree
09.2021 - 03.2022
Childcare Provider
Bright Beginnings Learning Center
09.2019 - 08.2021
Student -
Roosevelt High School
Bachelor of Science - Biology
Black Hills State University