ELIZABETH GONZALEZ
STILLWATER,OK
Summary
Experienced Financial Aid Counselor with over 10 years of experience in education. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Financial Aid Counselor
Northern Oklahoma College
Stillwater, OK
06.2013 - Current
- Provided financial aid counseling to enrolled and prospective students.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Communicated with prospective students to illustrate available financial aid opportunities within.
- Counseled students and parents about financial aid options and program details.
- Monitored financial aid award notices through [Software].
Receptionist
H & R Block
Stillwater, OK
01.2022 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Associate of Science - Sociology
Oklahoma State University
Stillwater, OK12.2015
Skills
- Credit File Updating
- Loan Processing Coordination
- Financial Aid Counseling
- Application Reviews
- Financial History Analysis
- Financial Verification
- Verification Processes
- Financial Aid Applications
- Federal Aid Programs
- Federal Student Aid Regulations
- Electronic Filing System
- Data Privacy
Languages
Spanish
Professional Working
Timeline
Receptionist
H & R Block
01.2022 - 04.2022
Financial Aid Counselor
Northern Oklahoma College
06.2013 - Current
Associate of Science - Sociology
Oklahoma State University
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