Carole-Toussaint Endrick
Brooklyn
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, and customer relationship management. Excel in communication, and problem-solving to achieve sales targets and business growth.
Overview
5
5
years of professional experience
Work History
Sales Officer/Customer support
CMA-CGM
Martinique
09.2022 - 09.2024
- Management of the import and export orders
- Customer support from the quote to the bill
- Built relationships with key clients through regular contact.
- Reviewed and analyzed sales performance against plans to determine effectiveness.
- Implemented promotional campaigns to boost sales volume.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Ensured compliance with sales policies, practices, and legal requirements.
- Identified customer needs and developed customized solutions.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Enhanced product knowledge through continuous learning and professional development activities.
- Utilized CRM software to manage customer interactions and sales processes efficiently.
- Developed a comprehensive understanding of company products and services.
- Developed and implemented strategic sales plans to achieve corporate objectives.
Internship
BLUEFORS.INC
09.2023 - 09.2023
- Maintained accurate records of all activities performed throughout internship period.
- Worked closely with human resources to support employee management and organizational planning.
- Monitored operations and reviewed records and metrics to understand company performance.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Army SICS fighter
ARMY (LAND FORCE)
Martinique
01.2022 - 06.2022
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Human Resources Assistant
CITY HALL
Martinique
01.2020 - 01.2021
- Conducted employment verification and background investigation to facilitate hiring process.
Education
Business Administration - Business
MEDGAR EVERS COLLEGE
New York01.2027
BTEC - International Business Studies
KEYCE ACADEMY
Martinique, France05-2024
Graduated with honors -
BOERUM HILLS OF INTERNATIONAL STUDIES
New-York, USA05-2020
Skills
- Organizational skills
- Sales Support
- Customer support
- Administrative Experience
- Military Experience
- Time management
- Writing
- Customer relationship management
- Strategic planning
- Effective communication
- Team collaboration
- Problem solving
- Channel Partner Relationships
- Customer portfolio management
- Salesforce software
- Product knowledge
- CRM software usage
- Evaluate leads
- Appointment scheduling
Languages
- French
- English
Hobbies and Interests
- Football
- Video Games
- Chess (Vice Champion of Martinique)
- Swimming
- Reading
Contacts
9172455555, Endrick.ct@gmail.com
Timeline
Internship
BLUEFORS.INC
09.2023 - 09.2023
Sales Officer/Customer support
CMA-CGM
09.2022 - 09.2024
Army SICS fighter
ARMY (LAND FORCE)
01.2022 - 06.2022
Human Resources Assistant
CITY HALL
01.2020 - 01.2021
Business Administration - Business
MEDGAR EVERS COLLEGE
BTEC - International Business Studies
KEYCE ACADEMY
Graduated with honors -
BOERUM HILLS OF INTERNATIONAL STUDIES