Summary
Overview
Work History
Education
Skills
Languages
Shopify
Quickbooks
Timeline
Generic

Carolia Nunez

Miami,FL

Summary

Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Pharmacist Assistant

Clinica Las Mercedes
Miami, FL
02.2021 - Current
  • Answered customer questions about prescribed and OTC medications.
  • Provided customer service to patients by answering questions related to prescription medications and refills.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Maintained a clean work environment in accordance with safety standards.

Sales Associate

Perfume Plus Outlet
Miami, Flordia
11.2018 - 02.2021
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.
  • Collected payments and provided accurate change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

Associate of Arts - Law Degree

Universida Rafael Belloso Chacin
Venezuela
07-2018

Skills

  • Medication Dispensing
  • Interpreting Orders
  • Workflow Optimization
  • Insurance Billing
  • Call Management
  • Problem-Solving Skills
  • Resolving Customer Issues
  • Point of Sale Systems Proficiency

Languages

English
Limited
Spanish
Native/ Bilingual

Shopify

  • Inventory
  • Sales
  • Websites

Quickbooks

  • Inventory
  • Manage sells

Timeline

Pharmacist Assistant

Clinica Las Mercedes
02.2021 - Current

Sales Associate

Perfume Plus Outlet
11.2018 - 02.2021

Associate of Arts - Law Degree

Universida Rafael Belloso Chacin

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Carolia Nunez