Carolin Romero
San Antonio,TX
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with strong history of surpassing objectives by leveraging selling and advanced people skills. Talented at generating leads and demonstrating products to close high-volume sales.
Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Territory Sales Representative driven to create new customers within short amount of time. Motivated to generate and increase sales while delivering top-notch customer care.
Overview
19
19
years of professional experience
Work History
Licensed Esthetician
Self-employeed
09.2022 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Provided clients with knowledge of all cosmetic services being provided.
- Informed guests of appropriate products available to increase retail sales.
- Discussed procedures and treatment options with clients.
- Educated patients on treatment options.
- Developed individualized, therapeutic skin care programs.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Performed special anti-oxidant, acne, and microdermabrasion facial services.
Sales Associate
Target
10.2019 - 10.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Secretary
MC Kalebrierlabor
01.2005 - 01.2006
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Screened visitors and issued badges to maintain safety and security.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Education
Associate Fashion Merchandise - Retailing
Penn Foster Career School
Scranton, PACurrent
Some College (No Degree) - Certified Home Economics
Volksschule
Niederwerrn06-2005
Skills
- Sales trends
- Merchandising understanding
- Excellent people skills
- Exceptional customer service
- Product promotions
- Cash register operation
- Exceeding Customer Expectations
- Merchandise Receiving and Handling
- Inventory Management
- Product Knowledge
- Merchandising and Display
- Sales and Promotions
- Brand Promotion
- Merchandise Recommendations
- Time Management
- Goal-Driven
- Team Supervision
- Reliable and Responsible
- Retail Merchandising
- Store Organization
Accomplishments
- Awarded “Employee of the Month” in 2021.
- Collaborated with team of 2 in the development of designer collection.
Languages
German
Full Professional
Timeline
Licensed Esthetician
Self-employeed
09.2022 - Current
Sales Associate
Target
10.2019 - 10.2021
Secretary
MC Kalebrierlabor
01.2005 - 01.2006
Associate Fashion Merchandise - Retailing
Penn Foster Career School
Some College (No Degree) - Certified Home Economics
Volksschule
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