Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carolina Aceves

Los Angeles,CA

Summary

Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Production Associate

Randstad
12.2024 - Current
  • Drove vehicles from initial staging areas to designated processing locations, including car wash, processing line, lot consolidation, and modification areas.
  • Transported completed vehicles from post-production zones to outbound trucking areas or repair lot parking as needed.
  • Removed protective covers from vehicles prior to processing or inspection.
  • Performed visual inspections to check for exterior and interior damage, ensuring vehicle quality standards were met.
  • Utilized electronic devices and inventory management systems for vehicle tracking, status updates, and workflow coordination.

Host

Hecho En Mexico
04.2023 - 10.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Crew Member

McDonald's
04.2021 - 03.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.

Education

Associate of Science - Hospitality Management And Culinary Arts

Pasadena City College
Pasadena, CA
06-2025

Skills

  • Efficient multitasking
  • Packaging and labeling
  • Production support
  • Computer skills
  • Customer service
  • Team collaboration
  • Effective time management
  • Adaptable to change
  • Stock rotation
  • Knife skills
  • Adaptable and flexible

Certification

  • Making and Decorating cakes, Athina's Cake Decor Studio, Jun 2023- Sep 2023

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Production Associate

Randstad
12.2024 - Current

Host

Hecho En Mexico
04.2023 - 10.2024

Crew Member

McDonald's
04.2021 - 03.2023

Associate of Science - Hospitality Management And Culinary Arts

Pasadena City College

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