CAROLINA AMINI
Minneapolis,MN
Summary
Experienced investigator, specializing in employee conduct for the Minneapolis Police Department. Experienced with meticulous evidence collection, analysis, and case resolution. Utilizes critical thinking and problem-solving to uncover essential information in investigations. Track record of maintaining confidentiality and handling sensitive information with care. Proven ability to build consensus across departments, modernize core systems, and deliver policy-aligned programs. Experienced in managing citywide project plans, improving data systems, and navigating cross-functional, politically sensitive environments.
Overview
11
11
years of professional experience
Work History
Project Manager‐ Settlement Agreement
Minneapolis City Attorney’s Office
10.2024 - Current
- Coordinated and acted as a liaison in documenting and communicating the Settlement Agreement project activities with consultants and appropriate City Departments.
- Facilitated the provision of data and documents to government partners and experts evaluating compliance.
- Stood up new processes and procedures to expediently respond to Emergency Protection Order (ERPOs) received by the City Attorney’s Office.
- Developed protocols for reviewing and reporting data on this project.
- Led the development of the City’s IT Governance Charter, including design of structure, decision-making protocols, and implementation plans; presented findings to IT leadership and cabinet-level officials.
- Developed methods and metrics for evaluating performance outcomes in various programs throughout the office.
Interim Director- Office of Police Conduct Review (OPCR)
Minneapolis Department of Civil Rights
03.2024 - 10.2024
- Successfully completed over 140 intake cases to bring the backlog and processing times under control to ensure compliance with the Settlement Agreement.
- Supported the implementation of the Settlement Agreement by creating three detailed project plans on the intake, investigative, and data backlogs.
- Secured external resources to help manage the administrative backlog.
- Oversaw the entirety of the investigative process of complaints against sworn MPD members including finalizing and forwarding investigations to the Chief of Police for disciplinary determination.
- Ensured investigations were impartial and thorough by reviewing all evidence, investigative findings and determining appropriate allegations and case routing.
- Partnered with the legal team in the City Attorney’s Office throughout the investigative process to provide legal opinions.
- Created and presented regular reports on case outcomes, trends, investigative findings, and disciplinary actions.
Project Manager‐ Settlement Agreement
Minneapolis City Attorney’s Office
06.2023 - 03.2024
- Coordinated and acted as a liaison in documenting and communicating the Settlement Agreement project activities with consultants and appropriate City Departments.
- Acted as the Department’s representative, leading meetings and reviews of documents and communications to MDHR and Department of Justice (DOJ) and experts tasked with evaluating compliance with Settlement Agreement terms.
- Assisted in the preparation of professional service contracts and amendments to contracts.
- Facilitated the provision of data and documents to government partners and experts evaluating compliance.
Case Investigator
City of Minneapolis - Office of Police Conduct Review
11.2022 - 06.2023
- Investigated complaint submissions and interviewed complainants, witnesses, and MPD members.
- Analyzed witness account and documentary evidence and uploaded data and documents into the agency’s case management system.
- Prepared in-depth reports discussing the case, interviews, legal analysis, and provided recommendations to the OPCR Director.
- Prepared reports for the Police Conduct Review Panel, summarizing the findings of investigations for all cases alleging misconduct.
Investigations Manager (Detailed)
City of Minneapolis‐ Office of Police Conduct Review
07.2021 - 11.2022
- Selected by department leadership during a city crisis, when two layers of leadership vacated their positions, to manage a team of 5 investigators, 2 analysts, and admin staff for the Office of Police Conduct Review.
- Provided management oversight for all MPD Police misconduct complaints to completion (Investigation, Approval, Assignment/Routing/Referral, Coaching, and Dismissal).
- Led weekly Joint Supervisor Reviews, in collaboration with departments across the enterprise.
- Participated in enterprise‐wide meetings and commissions regarding sworn Minneapolis Police members’ conduct.
- Created and maintained the division’s standard operating procedure for investigations and administrative duties.
- Organized and facilitated public meetings with the community, collective bargaining units, and the City.
- Analyzed tens of thousands of data points and leveraged trends to submit state and federal reports, influence city policy, identify risks (policy failures) and improvement opportunities, publish research, and collaborate with Human Resources, Internal Audit, and Department of Justice investigations.
- Worked with IT and vendors to lead the upgrade of a new records management system through the software life cycle (requirements, testing, deployment).
Case Investigator
City of Minneapolis - Office of Police Conduct Review
02.2019 - 07.2021
- Investigated 1000+ complaint submissions and interviewed complainants, witnesses, and MPD members.
- Analyzed witness accounts and evidence and drafted detailed reports regarding the alleged misconduct.
- Partnered with Law Enforcement to improve completion of reports and records to ensure quality audit trails and compliance with municipal, state, and federal reporting requirements.
- Prepared reports for the Police Conduct Review Panel, summarizing the findings of investigations for all cases alleging misconduct.
- Led the recruitment and training of the CCPO and participated in community meetings.
Victim & Witness Specialist
Minneapolis City Attorney’s Office
01.2018 - 02.2019
- Conducted investigations to locate interested parties of criminal cases and interviewed victims and witnesses for court hearings, including bilingual translation of Spanish memorandums.
- Provided communications in English and Spanish with victims/witnesses to promote involvement in court proceedings, services, and programs.
Guardian Ad Litem
Fourth Judicial District
04.2017 - 12.2017
- Assured that the child’s best interests, mental health, and wellness are represented in court.
- Managed 80 cases to resolution, with up to 30 simultaneous, open cases representing over 50 children.
- Facilitated the management of information utilized between parties, attorneys, and professionals involved with families and formally document information per legal requirements.
Victim & Witness Assistant
Minneapolis City Attorney’s Office
07.2014 - 12.2016
- Managed case escalations for criminal court summons, orders, restitutions, and subpoenas.
- Obtained and translated statements, restitution, and input from victims and witnesses.
- Compiled and reported case outcome data and presented statistical analysis to the leadership team.
Education
Master’s - Forensic Psychology
Argosy University
Eagan, MN08.2013
Bachelors - Sociology of Law – Criminal Deviance and Authority
University of Minnesota
Minneapolis, MN05.2011
Bachelors - Cognitive and Behavioral Psychology
University of Minnesota
Minneapolis, MN05.2011
Skills
- Project management
- Project planning
- Team collaboration
- Processes and procedures
- Interview techniques
- Data interpretation
- Investigative analysis
- Multitasking
- Excellent communication
- Organizational skills
- Adaptability and flexibility
Accomplishments
- Achieved a reduction in an investigative backlog by drafting and implementing a department-wide project plan with accuracy and efficiency.
- Collaborated with team of 6 in the development of a department wide records management system.
- Supervised team of 12 staff members.
Languages
Spanish
Native or Bilingual
Timeline
Project Manager‐ Settlement Agreement
Minneapolis City Attorney’s Office
10.2024 - Current
Interim Director- Office of Police Conduct Review (OPCR)
Minneapolis Department of Civil Rights
03.2024 - 10.2024
Project Manager‐ Settlement Agreement
Minneapolis City Attorney’s Office
06.2023 - 03.2024
Case Investigator
City of Minneapolis - Office of Police Conduct Review
11.2022 - 06.2023
Investigations Manager (Detailed)
City of Minneapolis‐ Office of Police Conduct Review
07.2021 - 11.2022
Case Investigator
City of Minneapolis - Office of Police Conduct Review
02.2019 - 07.2021
Victim & Witness Specialist
Minneapolis City Attorney’s Office
01.2018 - 02.2019
Guardian Ad Litem
Fourth Judicial District
04.2017 - 12.2017
Victim & Witness Assistant
Minneapolis City Attorney’s Office
07.2014 - 12.2016
Bachelors - Sociology of Law – Criminal Deviance and Authority
University of Minnesota
Bachelors - Cognitive and Behavioral Psychology
University of Minnesota
Master’s - Forensic Psychology
Argosy University
Relevant Training Experience
- National Association of Civilian Oversight: Interviewing Techniques and Best Practices
- Diagle Law Group: Internal Affairs Training
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