Sophia Khan
Minneapolis,MN
Summary
Detail-oriented Patient Registration Specialist with expertise in patient intake, insurance verification, and data management. Proven ability to enhance registration processes and improve patient satisfaction through effective communication and organizational skills. Experienced in maintaining accurate patient records and utilizing healthcare administration software. Strong work ethic and adaptability to dynamic environments, ready to contribute to a collaborative team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Registration Specialist
North Memorial Hospital
07.2024 - Current
- Maintained accurate patient records in accordance with HIPAA regulations and organizational policies.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts..
- Assisted in training new Patient Registration Specialists on various duties related to the job role.
- Processed payments received from patients, reconciling receipts with daily deposits.
- Provided exceptional customer service, addressing patient concerns and answering incoming calls promptly and professionally.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Presented partnership updates to senior leadership, maintaining transparency and facilitating informed decisions.
- Scheduled 30+ daily appointments using computerized calendars.
Assistant Teacher
Goodard School
09.2022 - 06.2024
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Participated in professional development workshops related to teaching strategies.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Implemented lesson plans for students with varying learning styles.
- Prepared reports on student performance for administrators.
- Assisted lead teacher in implementing lesson plans and classroom management strategies.
Education
Bachelor of Science - Healthcare Management
Rasmussen College
Blaine, MN09-2025
Associate of Arts - Liberal Arts And Sciences
North Hennepin Community College
Minneapolis, MN12-2023
Skills
- Data entry
- Appointment scheduling
- Payment collection
- Time management
- Attention to detail
- Multitasking
- Insurance verification
- HIPAA compliance
- Epic software proficiency
Accomplishments
- Honor Roll
- Dean's List
Certification
- Peer Supporter, North Memorial Health - 1 year
Education and Training
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Timeline
Patient Registration Specialist
North Memorial Hospital
07.2024 - Current
Assistant Teacher
Goodard School
09.2022 - 06.2024
Associate of Arts - Liberal Arts And Sciences
North Hennepin Community College
Bachelor of Science - Healthcare Management
Rasmussen College