Carolina Caranton
Miami,FL
Summary
Dynamic Sales Associate with a proven track record at Victoria's Secret, excelling in customer relationship building and upselling techniques. Adept at driving sales and enhancing store presentation, I leverage strong communication skills and product knowledge to deliver exceptional service, fostering repeat business and achieving team goals in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Victoria Secret
Miami, FL
01.2025 - Current
- Provide excellent customer service by assisting customers with product selection and fittings
- Recommend products based on customer needs, preferences, and body type
- Drive sales through upselling and cross-selling complementary items
- Meet individual and team sales goals in a fast-paced retail environment
- Operate the cash register and process purchases, returns, and exchanges
- Maintain fitting room organization and cleanliness
- Restock merchandise and ensure shelves and displays are well organized
- Support visual merchandising standards and store presentation
- Build positive relationships with customers to encourage repeat business
Sales Associate
Atik Store
Miami, FL
01.2024 - 01.2025
- Assisted customers in selecting products to enhance their shopping experience.
- Maintained visual merchandising standards to ensure an appealing store layout.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to meet daily sales goals and improve customer service.
- Handled inventory management tasks, including restocking shelves and organizing displays.
Education
High School Diploma - Business Administration
South Miami Senior High School
MiamiSkills
Strong communication and interpersonal skills
Sales and upselling techniques
Ability to build customer relationships
Product knowledge and brand representation
Problem-solving and conflict resolution
Time management and organization
Teamwork and collaboration
Attention to detail
Fast learner and adaptable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Victoria Secret
01.2025 - Current
Sales Associate
Atik Store
01.2024 - 01.2025
High School Diploma - Business Administration
South Miami Senior High School