CAROLINA CRUZ
Birmingham
Summary
Dynamic bilingual professional with extensive experience at MUNDO LATINO TAX & SERVICES, excelling in English-Spanish translation (and vice versa) and client communication. Proven ability to prepare legal documents and facilitate effective interactions, demonstrating strong attention to detail and cultural awareness. Committed to continuous learning and delivering accurate, client-focused services.
Overview
6
6
years of professional experience
Work History
Office Assistant/Translator and Interpreter
MUNDO LATINO TAX & SERVICES
11.2023 - Current
Greeting clients when coming to do their tax returns.
English to Spanish translation/interpretation.
Spanish to English translation/interpretation.
Help clients with the paperwork and intake of the forms they bring.
Help clients and orient them with the diligence they need to do.
Composition of documents generally used for notary/legal purposes.
Filling applications for taxes and immigration forms.
English as a Second Language Tutor
Self-employeed
08.2020 - 09.2023
English tutor as a second language (grammar, writing, listening and speaking) for young students from kindergarten to highschool.
Creating personalized content for each student depending on their necessities and point to strengthen.
English/Spanish Medical Interpreter
LanguageLine
03.2023 - 04.2023
Creating a bridge for clients and their patients to communicate during medical situations such as appointments, doctors visits, etc.
Tour Guide
INGSERVTUR
03.2019 - 12.2022
Show around the tourist from Cruises the two cities of Coquimbo and La Serena, Chile.
Help them with any doubt they may have related to the country's history.
Teach them about the iconic places around the cities of Coquimbo and La Serena.
Education
Bachelors - English-Spanish Translator
University of La Serena
La Serena, Coquimbo, Chile.04-2019
Skills
- [English] fluency
- [Spanish] fluency
- Fluent bilingualism
- Written translation
- Effective communication techniques
- Cultural awareness
- Strong vocabulary skills
- Continuous learning mindset
- Transcription proficiency
- Translation memory tools
- Professional ethics
- Advanced grammar
- Simultaneous interpretation
- Consecutive interpretation
- FLUENT IN [SPANISH-ENGLISH]
- Document translation
- Editing skills
- Verbal and written communication
- Client services
- Research and analysis
- Document review
- Legal document preparation
- Translation verification
- Microsoft office
- Critical thinking
- Cultural understanding
- Attention to detail
- Client service
- Accurate translation
- Decision-making
- Problem-solving
- Document creation
- Information interpretation
- Student education
- Word conflict identification
- Word conflict resolution
Languages
English
Full Professional
Spanish
Native or Bilingual
Interests
- Drawing and Painting
- Creative Writing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Office Assistant/Translator and Interpreter
MUNDO LATINO TAX & SERVICES
11.2023 - Current
English/Spanish Medical Interpreter
LanguageLine
03.2023 - 04.2023
English as a Second Language Tutor
Self-employeed
08.2020 - 09.2023
Tour Guide
INGSERVTUR
03.2019 - 12.2022
Bachelors - English-Spanish Translator
University of La Serena
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