As a dependable professional with over 10 years of experience in customer service and a bachelor's degree in creative writing, I'm known for having excellent communication skills, strong problem-solving skills, and fostering genuine connections with people. I have a collaborative spirit, the ability to anticipate the needs of both clients and supervisors, and the ability to adapt well to new information. I'm excited to transition into a role where I can combine my creativity, critical-thinking, and attention to detail to make meaningful contributions in a team-driven setting.