Knowledgeable in proper sanitation procedures maintaining clean, safe, and welcoming environments; trained in infection control, deep cleaning, and respectful resident care.
Overview
25
25
years of professional experience
Work History
Housekeeping
Jackson Perdue Medícal Center
Cutler Bay
05.2017 - Current
Maintaining clean, safe and organized environments.
Infección Control and hygiene standards
Safe handling of cleaning chemicals
Respectful communication with residents.
Teacher
Little Steps Daycare & Preschool
Bluffton
02.2012 - 02.2017
Monitor and support children's development through observation and assessment.
Plan and implement daily age appropriate lessons in literacy, numbers, motor skills and social - emotional development.
Maintain a safe and welcoming classroom for up to 20 children age 3-5
Child development & behavior management.
Communicate regularly with parents about student progress and milestones.
Customer Service Representative
Orbitel International Telecomunications
Cali
06.2004 - 09.2009
Resolvíng inquires.
Managing complaints.
Creating positive customer experiences.
Seeking to contribute to a team that values service excellence and customer satisfaction.
Customer Service Representative Team Lead
Servixnet International Telecomunications
Cali
01.2000 - 06.2004
Trained newly hired Customer Service Representatives on company policies, procedures and protocols.
Implemented coaching techniques to help employees reach their full potential.
Analyzed customer feedback surveys to identify areas for improvement within the team.
Promoted clean, safe, friendly work environment for employees and guests.