Carolina Gutierrez
Los Angeles,California
Summary
Visionary leader with expertise in business leadership and human resources management. Proven track record in implementing process improvements that align with organizational objectives and ensure legal compliance. Extensive experience in directing administrative operations and enhancing interdepartmental collaboration. Strong skills in compliance problem-solving and policy development, resulting in increased efficiency and successful project outcomes.
Overview
1
1
Certification
28
28
years of professional experience
Work History
VP-Administration
Worldwide Flight Services, Inc.
Irving, Texas
01.2022 - Current
- Evaluated vendor contracts to optimize service delivery and cost-effectiveness.
- Liaised with other departments to coordinate projects and ensure successful completion of tasks.
- Identified potential risks associated with new initiatives before they are implemented within the organization.
- Monitored progress of various projects within the organization's administration department.
- Collaborated with executive team members to develop short-term operational goals.
- Prepared monthly reports detailing performance metrics related to administrative operations.
- Provided guidance on complex legal issues such as contracts, labor laws, and compliance regulations.
- Partnered with senior leadership to develop policies and procedures that ensured compliance with legal requirements.
- Directed administrative operations and strategic planning initiatives across multiple departments.
- Ensured organizational compliance with federal, state, local laws, regulations, standards, policies, and procedures.
- Collaborated with other departments on special projects related to process improvement initiatives.
- Managed post-merger integration activities to align operations effectively.
- Presented findings and recommendations to executive leadership teams.
VP-Administration
Mercury Air Group, Inc.
Torrance, CA
08.2013 - 12.2021
- Cultivated strong relationships with employees, executives, and stakeholders to enhance collaboration.
- Coordinated interdepartmental efforts to align teams with company objectives.
- Collaborated with departments to tackle operational challenges and implement corrective strategies.
- Created process flows to identify improvement opportunities and streamline operations.
- Researched compliance issues to resolve business challenges and recommend strategic actions.
- Represented company in interactions with federal agencies, city representatives, and regulatory bodies.
- Managed workforce development programs by evaluating HR policies and training initiatives.
- Monitored compliance with federal, state, and local regulations to ensure adherence.
- Coordinated due diligence processes across multiple departments.
- Collaborated with legal teams to ensure compliance during transactions.
- Assisted in preparing presentations to boards of directors or other key decision makers regarding proposed transactions.
- Conducted due diligence activities such as market research, financial review, legal review, and compliance reviews.
- Led talent acquisition strategies to attract top-tier candidates across multiple departments.
- Assisted managers in developing compensation plans that reward high performing team members.
- Provided guidance on labor laws and regulations to ensure compliance with all state and federal laws.
Director-Administration
Mercury Air Group, Inc.
Torrance, CA
12.2011 - 08.2013
- Tracked third-party litigation cases and complaints potentially developing into litigation to resolve issues early at minimal cost and with minimal negative public exposure.
- Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Worked with business leaders to evaluate and optimize human resources policies.
- Drove changes to different areas of operations to align company with HR strategies.
Legal & Risk Administrator
Mercury Air Group, Inc.
Torrance, CA
01.2008 - 12.2010
- Conducted detailed bill reviews to implement sound litigation management and expense control.
- Reviewed police reports, medical treatment records, medical bills and physical property damage to determine extent of liability.
- Analyzed information gathered by investigations and reported findings and recommendations.
- Analyzed first reports of loss and underlying file material to determine if claim was suspect.
- Participated in division safety and security meetings and joint safety task force meetings.
- Managed vendor relationships for workers' compensation and property and casualty insurance policy programs.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
Corporate Paralegal
Mercury Air Group, Inc.
Torrance, CA
02.1998 - 12.2007
- Organized and maintained documents, files and records.
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
- Identified and analyzed legal documents, discoveries and contracts.
- Entered client data into [Software] to manage records and customer relationships
- Designed, implemented and maintained corporate governance framework for company.
- Prepared minutes of actions during board and committee meetings.
- Prepared and distributed corporate sale, divestiture and acquisition documents to external auditors, lenders and regulatory bodies on request.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Composed, proofread and distributed clean and professional business correspondence and internal team communications.
- Proofed and edited letters and other correspondence to correct grammar and spelling errors.
- Attended meetings and took meticulous notes to disseminate to participants.
- Pulled files for staff, management and third-party requests.
Education
Associate of Science - Paralegal Studies
Phillips College
Northridge, CASkills
- Resource Allocation
- Mergers and Acquisitions
- Complex Problem-Solving
- Problem Anticipation and Resolution
- Business Leadership
- Human Resources Oversight
- Decision Making
- Administrative Management
- Lease Drafting
- Legal Document Preparation
- Contract Amendments
- Status Reporting
- Policy Interpretation
- Policy Development
- Process Implementation
- Policy Enforcement
- Licensing Regulations
- Compliance Reporting
- Risk Identification
- Reporting Requirements
- Legal Terminology
- Privacy and Confidentiality
- Injury Investigations
- Document Review
- OSHA Regulations
- Law and Statute Compliance
- Critical Thinking
- Human Resources Support
- Legal Compliance
Languages
Spanish
Native/ Bilingual
Certification
- Lean Six Sigma Green Belt
- Notary Public
Timeline
VP-Administration
Worldwide Flight Services, Inc.
01.2022 - Current
VP-Administration
Mercury Air Group, Inc.
08.2013 - 12.2021
Director-Administration
Mercury Air Group, Inc.
12.2011 - 08.2013
Legal & Risk Administrator
Mercury Air Group, Inc.
01.2008 - 12.2010
Corporate Paralegal
Mercury Air Group, Inc.
02.1998 - 12.2007
Associate of Science - Paralegal Studies
Phillips College