Carolina Harris

• Act as a mentor for the unaccompanied children in long foster care.

• Assists program staff in providing stabilization of the minor.

• Teaches them social skills.

• Works with the minor on existing behavioral issues with the clinician.

• Oversees the minor’s case And its progress and shares updates and recommendations with care provider staff to ensure holistic support for the minor’s treatment plan as the minor continues in the exiting placement.

• Organized recreational activities to improve socialization among clients.
• Facilitated communication between parents and guardians and school personnel regarding the client's progress or lack thereof.
• Assisted clients in developing social skills, coping strategies, and problem-solving skills.
• Monitored client progress and documented changes in behavior.
• Provided transportation services for clients attending appointments or events away from the facility.
• Maintained a safe environment for all participants in therapeutic activities.
• Utilized positive reinforcement techniques to encourage appropriate behaviors.
• Collaborated with other professionals, such as teachers and therapist to develop treatment plans for clients.
• Attended meetings with multi-disciplinary teams to discuss goals, objectives, interventions, and strategies related to client care.
• Assisted with lesson planning, designing activities to promote language, cognition and memory skills.
• Maintained professionalism in emergency situations, assisting staff members in actions and monitoring patients.
• Participated in teacher-parent conferences to address student progress or problems.
• Reviewed homework and tests to compute and record results.
• Participated in weekly team meetings to discuss case management strategies and review progress towards established
• Attended professional trainings related to best practices in case management techniques.
• Conducted outreach activities in the community in order to identify potential new referrals for program services.
• Recorded comprehensive case notes and follow up documentation for admitted and transferred clients.
• Maintained updated progress notes and case record and documented children's progress in recreational activities, treatment plans and education.
• Followed strict policies and procedures to maintain client confidentiality and keep data private.
• Built trust and rapport with clients to facilitate effective support.
• Facilitated access to community resources and services for clients.
• Engaged in continuous professional development to stay informed of best practices in casework.

• Perform initial intake with clients and provide follow up
• Provide support in Law-Logic (legal database used by the legal clinic)
• Track and record clients billing
• Assist attorneys in administrative functions
• Translate legal documents from Spanish to English

• Researched and secured new accounts within assigned territory to increase sales and profitability.
• Managed and mentored team of account executives.
• Contacted individuals and organizations to explain services and products offered.
• Efficiently communicated with account holders about payment changes and product updates.
• Identified customer needs by asking questions and advising on best solutions.

• Tracked sales and customer information and produced reports for upper management.
• Contacted customers about account or information issues, promptly alerting clients of changes.
• Listened to customer needs to identify and recommend best products and services.
• Produced sales documents, finalized deals and filed records.