Ivette Eledis Figueroa Villalobos
Chicago,IL
Summary
To obtain a position enhancing my administrative support experience.
Overview
52
52
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Home Care Aide
Health Care Plus
11.2018 - Current
- Help seniors with household chores, run errands, escort clients to medical appointments, wash and dry clothes.
OR SCHEDULER
01.2009 - 01.2018
- Management of all surgical schedule within the Main OR and Center for Advanced Care
- Facilitates scheduling of surgical cases and works collaboratively with the Operating Room team.
- Ensures accurate maintenance of patients operative records and all other related departmental records.
- Demonstrates positive communication among physicians, their staff, nursing personnel, etc.
- Handling of incoming and outgoing calls of the scheduling department.
- Occasionally scheduling support in Eye Surgery Center and clerical support in CAC and Operating Room.
Patient Access Insurance Verifier
01.2005 - 12.2009
- Call patients and go over all information needed to complete registration.
- Call insurance to verify benefits for surgery, if precept needed call surgeons office for them to call.
- If works man come get all information pertaining to injury and get a letter of approval.
- If referrals are needed call surgeon, or patient to bring in day of surgery.
Perioperative Secretary
01.1985 - 12.2005
- Compiled and collated patient information for completeness of patients charts.
- Served as a liaison between the patient and their Primary Care Physician to obtain OR schedule, order medical clearance along with any necessary preoperative testing.
- Relayed time and preoperative instructions along to patients.
Patient Access Representative
01.1985 - 12.1987
- Performed all Frontline revenue cycle functions, including patients registration, pre-registration and admissions.
- Provided point of entry reception and assisted patients throughout the patient arrival registration process.
- Obtained required authorizations, referrals and service approvals from physicians, insurance companies and organizations medical management companies.
Receptionist Supervisor
01.1982 - 12.1985
- Schedule employees for work and days off.
- Disciplinary actions giving to employees when needed.
- Receptionist testing was done to all new employees to make sure they knew everything when asked by a visitor or a family member.
Switchboard Communication Associate and Supervisor
01.1978 - 12.1982
- Operate communication systems, such as telephone, switchboard, intercom, two way radio, or public address.
- Handled incoming calls, providing information and or routing calls appropriately.
- Paging physicians and associates appropriately using Paging system.
- Supervised and scheduled departmental staff, processed payroll, problem solved and issues and other administrative duties.
Food Service Worker
01.1974 - 12.1978
- Assembled patients nourishment requisitions.
- Delivered routing food orders to include food carts to nursing units.
- Replenished supplies and maintained a clean area.
Education
High school or equivalent - General
North Eastern University
01.1974 - 05.1976
High school or equivalent - undefined
Waller High School
01.1971 - 05.1974
Skills
Insurance Verification
Ability to type 50 wpm
Typing
Word
Medical Office Experience
Organizational Skills
Scheduling
Surginet
Allegra
Microsoft Word
NDAS
Out Look
Active Fax
Knowledge and understanding of medical terminology
Bilingual Spanish
Filing
Capability to multitask in a calm and professional manner
Spanish
Medical Scheduling
Receptionist
Microsoft Outlook
Outlook
Timeline
Home Care Aide
Health Care Plus
11.2018 - Current
OR SCHEDULER
01.2009 - 01.2018
Patient Access Insurance Verifier
01.2005 - 12.2009
Perioperative Secretary
01.1985 - 12.2005
Patient Access Representative
01.1985 - 12.1987
Receptionist Supervisor
01.1982 - 12.1985
Switchboard Communication Associate and Supervisor
01.1978 - 12.1982
Food Service Worker
01.1974 - 12.1978
High school or equivalent - General
North Eastern University
01.1974 - 05.1976
High school or equivalent - undefined
Waller High School
01.1971 - 05.1974