Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Ivette Eledis Figueroa Villalobos

Ivette Eledis Figueroa Villalobos

Chicago,IL

Summary

To obtain a position enhancing my administrative support experience.

Overview

52
52
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Home Care Aide

Health Care Plus
11.2018 - Current
  • Help seniors with household chores, run errands, escort clients to medical appointments, wash and dry clothes.

OR SCHEDULER

01.2009 - 01.2018
  • Management of all surgical schedule within the Main OR and Center for Advanced Care
  • Facilitates scheduling of surgical cases and works collaboratively with the Operating Room team.
  • Ensures accurate maintenance of patients operative records and all other related departmental records.
  • Demonstrates positive communication among physicians, their staff, nursing personnel, etc.
  • Handling of incoming and outgoing calls of the scheduling department.
  • Occasionally scheduling support in Eye Surgery Center and clerical support in CAC and Operating Room.

Patient Access Insurance Verifier

01.2005 - 12.2009
  • Call patients and go over all information needed to complete registration.
  • Call insurance to verify benefits for surgery, if precept needed call surgeons office for them to call.
  • If works man come get all information pertaining to injury and get a letter of approval.
  • If referrals are needed call surgeon, or patient to bring in day of surgery.

Perioperative Secretary

01.1985 - 12.2005
  • Compiled and collated patient information for completeness of patients charts.
  • Served as a liaison between the patient and their Primary Care Physician to obtain OR schedule, order medical clearance along with any necessary preoperative testing.
  • Relayed time and preoperative instructions along to patients.

Patient Access Representative

01.1985 - 12.1987
  • Performed all Frontline revenue cycle functions, including patients registration, pre-registration and admissions.
  • Provided point of entry reception and assisted patients throughout the patient arrival registration process.
  • Obtained required authorizations, referrals and service approvals from physicians, insurance companies and organizations medical management companies.

Receptionist Supervisor

01.1982 - 12.1985
  • Schedule employees for work and days off.
  • Disciplinary actions giving to employees when needed.
  • Receptionist testing was done to all new employees to make sure they knew everything when asked by a visitor or a family member.

Switchboard Communication Associate and Supervisor

01.1978 - 12.1982
  • Operate communication systems, such as telephone, switchboard, intercom, two way radio, or public address.
  • Handled incoming calls, providing information and or routing calls appropriately.
  • Paging physicians and associates appropriately using Paging system.
  • Supervised and scheduled departmental staff, processed payroll, problem solved and issues and other administrative duties.

Food Service Worker

01.1974 - 12.1978
  • Assembled patients nourishment requisitions.
  • Delivered routing food orders to include food carts to nursing units.
  • Replenished supplies and maintained a clean area.

Education

High school or equivalent - General

North Eastern University
01.1974 - 05.1976

High school or equivalent - undefined

Waller High School
01.1971 - 05.1974

Skills

Insurance Verification

Timeline

Home Care Aide

Health Care Plus
11.2018 - Current

OR SCHEDULER

01.2009 - 01.2018

Patient Access Insurance Verifier

01.2005 - 12.2009

Perioperative Secretary

01.1985 - 12.2005

Patient Access Representative

01.1985 - 12.1987

Receptionist Supervisor

01.1982 - 12.1985

Switchboard Communication Associate and Supervisor

01.1978 - 12.1982

Food Service Worker

01.1974 - 12.1978

High school or equivalent - General

North Eastern University
01.1974 - 05.1976

High school or equivalent - undefined

Waller High School
01.1971 - 05.1974

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Ivette Eledis Figueroa Villalobos