Carolina Henao, RT(R)(CT)(ARRT) CSCCT
Ft. Laudrdale
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Radiation Oncology Manager
Holy Cross Health Radiation Oncology, Cancer Center
Ft. Lauderdale,
04.2023 - Current
- Led operational strategies to enhance patient care pathways in radiation oncology.
- Implemented quality assurance protocols to ensure compliance with safety standards and regulations.
- Streamlined workflow processes, reducing patient wait times and improving overall service efficiency.
- Mentored staff in advanced treatment techniques and technology utilization for improved patient outcomes.
- Achieved high levels of employee retention through effective leadership strategies that prioritized job satisfaction and career progression opportunities.
- Enhanced staff competency with ongoing training programs, resulting in a more skilled workforce.
- Spearheaded quality improvement initiatives, continually seeking ways to enhance patient experience and outcomes.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Implemented data-driven decision-making processes to identify areas for improvement and drive actionable change.
- Ensured regulatory compliance by diligently monitoring and updating departmental policies and procedures.
Radiology Operations Manager
Holy Cross Health
Ft. Lauderdale
07.2017 - Current
- Streamlined operational workflows, enhancing efficiency across multiple modalities in Diagnostic Imaging
- Manage over 100 clinical colleagues
- Led cross-functional teams to implement process improvements, reducing turnaround times
- Developed and maintained key performance indicators to monitor operational effectiveness.
- Trained and mentored staff, fostering a culture of continuous improvement and accountability.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Collaborated with leadership to formulate strategic initiatives aligning with organizational goals.
- Analyzed operational data, identifying trends to inform decision-making and resource planning.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new off site imaging centers.
- Collaborated on multiple imaging centers expansion projects.
- Developed and maintained relationships with external imaging vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Continues to maintain CT technical skills including CTA Cardiac Imaging and Advance Vessel Analysis
- Operates and proficient in ICT 256 and Philips 7500 spectral CT
Lead CT Technologist
Holy Cross Health Radiology Department
Fort Lauderdale, FL
08.2010 - 08.2017
- Supervised daily operations of CT imaging department average of 200 scans daily , ensuring adherence to safety and Radiation safety protocols and image quality standards.
- Trained and mentored new CT technologists, enhancing team performance and skill development.
- Assisted radiologist in performing all CT guided procedures.
- Collaborated with radiologists to optimize imaging techniques for accurate diagnostics.
- Performed all CT imaging scans including CT Angiography scans, CTA Coronary scans and Stroke Alert according to Radiologist established protocols.
- Training staff on advanced vessel analysis for CT Angiography, Cardiac CTA and TAVR imaging.
- Implemented workflow improvements, reducing patient wait times and increasing operational efficiency.
- Trained CT technologist in CTA Coronary scan including, scanning technique, advanced anatomy and advanced vessel analysis.
- Worked with Cardiac Radiologist on Implementation CTA Cardiac program including scanning protocols, nursing protocols and policies for medication administration, implementation of Heartflow FFRct program.
- Conducted quality assurance checks on imaging equipment, maintaining compliance with regulatory standards.
- Developed training materials for new technologies, fostering continuous education within the team.
- Collaborated with radiologists, ensuring accurate diagnoses through clear communication and timely reporting of results.
- Assisted in the implementation of new CT equipment, providing training to staff on proper usage and techniques.
CT Scan Technologist
Holy Cross Health Radiology Department
Fort Lauderdale, FL
07.2006 - 08.2010
- Operated advanced CT imaging equipment to produce high-quality diagnostic images.
- Operated Philips CT scanners 40, 64, 256 , PET CT Gemini 16, Siemens Somatom , Toshiba Aquilion 64.
- Ensured patient safety and comfort throughout scanning procedures, adhering to protocols.
- Collaborated with radiologists to review images for diagnostic accuracy and quality assurance.
- Trained new techs on best practices in CT imaging techniques.
- Performed high quality radiologic, CT and fluoroscopy exams on incoming patients.
- Assisted radiologists with CT guided body biopsies
- Proficiency in CT Angiograms, Stroke Alerts scanning and Advanced Vessel Analysis, CTA Coronary scans and advanced vessel analysis.
- High volume CT department averaging 200 scans and 25 CTA coronary scans daily.
Education
Associate of Science - Radiologic Technologist
Broward College
Fort Lauderdale, FL06.2006
Skills
- Patient care coordination
- Performance improvement
- policies and procedures
- Quality assurance oversight and implementation
- Attention to detail
- Critical thinking
- Team collaboration
- Effective communication and professionalism
- Clinical staff management
- Operations management
- Relationship building
- Training and mentoring
- Strategic planning
- Problem-solving abilities
Certification
Certified in Cardiac CTA Society of Cardiovascular Computed Tomography CSCCT
Computerized Tomography (CT) certified ARRT ID# 412768
Radiologic Technologist (RT)(R) CRT #71623
American Heart BLS and Stop the Bleed
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Radiation Oncology Manager
Holy Cross Health Radiation Oncology, Cancer Center
04.2023 - Current
Radiology Operations Manager
Holy Cross Health
07.2017 - Current
Lead CT Technologist
Holy Cross Health Radiology Department
08.2010 - 08.2017
CT Scan Technologist
Holy Cross Health Radiology Department
07.2006 - 08.2010
Associate of Science - Radiologic Technologist
Broward College