Carolina Hernandez
Los Angeles,CA
Summary
Responsible and dedicated professional with strong computer skills, a positive attitude, and a proven commitment to honesty, safety, and integrity. Highly determined, organized, and adaptable, with excellent active listening skills and a drive to face challenges head-on. Consistently delivers reliable results through focus, problem-solving, and collaboration.
Overview
6
6
years of professional experience
Work History
Cashier, Customer Service, Stocking, Inventory
Subway
Downey, California
09.2017 - 05.2018
- Collaborated with team members to restock shelves and display products.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier, Customer Service, Stocking, Inventory
Avon
Los Angeles, California
06.2019 - 09.2019
- Followed company protocols for security and loss prevention measures.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Sorter/Packer
Fashion Nova Warehouse
Santa Fe Springs, California
09.2019 - 02.2020
- Sorted packages efficiently for timely distribution to various departments.
- Organized work areas to maintain a clean and safe sorting environment.
- Stacked finished product boxes onto pallets safely without causing damage.
- Transported picked products to packing area and verified proper packaging, sealing and labeling.
- Followed detailed instructions from supervisors in order to complete tasks accurately.
Amazon Fresh Grocery Associate
Amazon
North Hollywood, California
10.2022 - 12.2022
- Monitored expiration dates and rotated stock regularly for freshness.
- Advised customers on product selection based on their needs and preferences.
- Followed safety and sanitation procedures to provide quality services and products for customers.
- Greeted customers as they arrived in the store and provided assistance as needed.
- Assisted with bagging groceries and offering carry-out service to customers as needed.
Loader/Container Unloader
UPS
Los Angeles, California
01.2023 - 05.2023
- Operated warehouse equipment following safety protocols and guidelines.
- Stacked goods on pallets according to size and weight specifications.
- Collaborated with team members to streamline unloading procedures, improving overall efficiency.
- Adapted quickly to varying types of merchandise and unloading challenges.
- Reported any damaged goods immediately to supervisor for further inspection or repair.
Education
High School Diploma -
James A. Garfield Senior High School
East Los Angeles06-2017
Some College (No Degree) -
East Los Angeles College
East Los AngelesSkills
- Time management
- Multitasking
- Problem solving
- Effective communication
- Safety compliance
- Team collaboration
- Customer service
- Organization skills
- Active listening
- Attention to detail
- Product knowledge
- Leadership
- Critical thinking
- Strong work ethic
- Computer skills
Accomplishments
- Full Time Dean's Honors List - December 27, 2023
- Full Time Dean's Honors List - June 17, 2024
- Part Time Dean's Honors List - January 03, 2025
- President's Honors - January 03, 2025
Languages
- English and Spanish
Timeline
Loader/Container Unloader
UPS
01.2023 - 05.2023
Amazon Fresh Grocery Associate
Amazon
10.2022 - 12.2022
Sorter/Packer
Fashion Nova Warehouse
09.2019 - 02.2020
Cashier, Customer Service, Stocking, Inventory
Avon
06.2019 - 09.2019
Cashier, Customer Service, Stocking, Inventory
Subway
09.2017 - 05.2018
High School Diploma -
James A. Garfield Senior High School
Some College (No Degree) -
East Los Angeles College
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