Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jezel Wray

Orlando

Summary

Personable, friendly and solution-oriented with several years of experience in service and support. Customer-focused team player offering supoort in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Overview

2
2
years of professional experience

Work History

Cashier, Stocking, Customer Service AT

Walmart
Orlando
11.2024 - Current
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Answered phone calls to assist customers with questions and orders.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Flight Crew, Front Desk, Party Host

Skyzone Orlando
Orlando
01.2024 - 12.2024
  • Trained new hires on the ins and outs of the job.
  • I paid close attention to detail while watching the kids.
  • Resolved customer complaints promptly and courteously.
  • Provided excellent customer service while upholding company policies.

Cashier, Customer Service

Sweeties Ice Cream
Orlando
05.2024 - 08.2024
  • Internship for the summer.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Internship- Social Services, Charting

Guardian Care Nursing Home
Orlando
05.2023 - 08.2023
  • Observed therapy delivery, noting treatment models and techniques.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Utilized electronic medical records system for charting purposes and data collection and analysis.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

High School Diploma -

Evans High School
Orlando, FL
05-2025

Associate of Arts - General Studies

Valencia College
Orlando, FL

Skills

  • Customer service
  • Employee training
  • Data analysis
  • Time management
  • Effective communication
  • Inbound phone calls
  • Data entry
  • Conflict resolution
  • Supervision and leadership
  • Recordkeeping

Accomplishments

  • 4.0 dual enrollment/ honor student
  • Top 10% of my senior 24-25 class
  • NHS

Languages

French
Limited
ASL
Elementary

Timeline

Cashier, Stocking, Customer Service AT

Walmart
11.2024 - Current

Cashier, Customer Service

Sweeties Ice Cream
05.2024 - 08.2024

Flight Crew, Front Desk, Party Host

Skyzone Orlando
01.2024 - 12.2024

Internship- Social Services, Charting

Guardian Care Nursing Home
05.2023 - 08.2023

High School Diploma -

Evans High School

Associate of Arts - General Studies

Valencia College

Similar Profiles

CREATE PROFILE
Jezel Wray