Carolina Hilario Silva
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sanitation Worker
Sun Noodle
09.2020 - Current
- Washed down facility walls, floors, and doors regularly.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Monitored inventory levels and reported low stock of cleaning supplies and consumables for timely replenishment.
- Reported any mechanical problems to supervisor immediately.
Housekeeper (locker Attendant)
SoJo Spa Club
09.2017 - 04.2020
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked women's locker by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Restocked towels and amenities in bathrooms, bedrooms.
- Maintained a clean and organized locker room environment, contributing to a positive user experience.
- Provided excellent customer service, answering questions and offering guidance on facility policies and procedures.
Customer Service Cashier
Marian Tapestry
02.2016 - 01.2017
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Education
Associate of Applied Science - Secretarial Studies And Office Administration
PR Technological Institute San Juan Campus
San Juan, PR06.2012
Skills
- Sanitation Regulations
- Problem-Solving
- Team Collaboration
- Reliable and Dependable
- Equipment Operation
- Customer Service
- Route Planning
- Defective Equipment Identification
Timeline
Sanitation Worker
Sun Noodle
09.2020 - Current
Housekeeper (locker Attendant)
SoJo Spa Club
09.2017 - 04.2020
Customer Service Cashier
Marian Tapestry
02.2016 - 01.2017
Associate of Applied Science - Secretarial Studies And Office Administration
PR Technological Institute San Juan Campus
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