Carolina Ibanez
Phoenix,AZ
Summary
Results-driven Warehouse Operations Supervisor with expertise in optimizing workflow and enhancing safety protocols. Proven track record of implementing process improvements and training staff to achieve operational efficiency.
Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retention and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of 80+.
Overview
11
11
years of professional experience
Work History
Warehouse Operations Supervisor
Stitch Fix
05.2016 - 08.2026
- Oversaw daily warehouse operations, ensuring safety protocols and efficiency standards were met.
- Managed inventory control processes, optimizing stock levels and reducing discrepancies.
- Trained and mentored new staff on operational procedures and equipment usage.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
- Coordinated with cross-functional teams to streamline order fulfillment and shipping processes.
- Monitored performance metrics, identifying areas for improvement to boost productivity.
- Developed training materials for staff development, promoting adherence to best practices in operations.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Reduced order processing time by optimizing workflows and training staff on best practices.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Resolved conflicts between team members and addressed complaints or grievances.
- Developed and implemented strategies to improve team productivity and efficiency.
- Developed standard operating procedures for the team to follow and maintained records of activities.
Warehouse Supervisor
Macys Logistics
08.2015 - 05.2016
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Supervised warehouse operations by managing employees during shifts.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Education
High School Diploma -
Maryvale Highschool
Phoenix, AZ05-2012
Skills
- Warehouse operations
- Safety procedures
- Order fulfillment
- Operations management
- Operations planning
- Scheduling coordination
- Documentation
- Recruitment and training
- Operations oversight
- Problem-solving
- Planning operations
- Fluent in Spanish
Timeline
Warehouse Operations Supervisor
Stitch Fix
05.2016 - 08.2026
Warehouse Supervisor
Macys Logistics
08.2015 - 05.2016
High School Diploma -
Maryvale Highschool