Carolina Menendez
Orlando,FL
Summary
Procurement and Customer Service Professional experienced in procurement, customer service, and retail with a proven ability to build strong client relationships and deliver exceptional results. Skilled in managing procurement processes, supplier negotiations, and inventory control to drive cost-effective purchasing decisions. Adept at identifying customer needs, providing tailored solutions, and ensuring seamless communication. Proficient in general accounting and financial transactions, with excellent time management and problem-solving abilities. Bilingual and highly adaptable, ready to contribute to achieving team goals and exceeding expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Purchasing Coordinator
Electrosonic, Inc.
Orlando, FL
02.2023 - Current
- Maintained complete documentation and records of all purchasing activities.
- Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
- Contacted each vendor and recorded information regarding price, availability and quality of products.
- Developed strong relationships with key suppliers, fostering trust and collaboration that enabled successful negotiations.
- Negotiated favorable pricing with suppliers, resulting in significant annual savings for the company.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
Retail Store Manager
The Sexy Box
Miami
01.2015 - 12.2022
- Managed all aspects of store operations, organization, maintenance, and purchasing functions
- Recommended products to customers based on their needs and preferences
- Worked to improve existing products based on customer evaluations and needs
- Helped to increase customer return rates by providing excellent customer service at all times
- Key Achievements
- Exceeded Sales target by98% in2022
- Implemented Marketing strategic leveraging social media platforms to increase customer acquisition
- Led the E-Commerce roll-out while optimizing the company website in2022
Sandwich Artist - Store Manager
Subway
Miami
03.2011 - 07.2014
- Managed all aspects of store operations, organization, maintenance, and purchasing functions
- Assigned work to team members based on company needs, personal strengths and job knowledge
- Counted cash drawers and made bank deposits
- Served as a successful leader, promoting and achieving store success
Education
Associate in Arts - Business Administration
Miami Dade College
Hialeah, Florida05.2020
Skills
- Adaptability
- Ability to Multitask
- Communication Skills
- Fast Learner
- Ability to Work Under Pressure
- Customer Service
- Microsoft Office
- Inventory management
- Product sourcing
- Procurement expertise
Languages
English
Spanish
Certification
OSHA forklift Certification
Timeline
Purchasing Coordinator
Electrosonic, Inc.
02.2023 - Current
Retail Store Manager
The Sexy Box
01.2015 - 12.2022
Sandwich Artist - Store Manager
Subway
03.2011 - 07.2014
Associate in Arts - Business Administration
Miami Dade College