Carolina Montenegro
Sandy,UT
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server and Bar Tender
Hyatt Regency
Salt Lake City, UT
10.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
Cook
Recovery Ways
Murray, UT
04.2022 - 01.2024
- Ordered supplies as needed for the kitchen.
- Supervised and trained kitchen staff on proper preparation techniques.
- Ensured that all food was cooked at the correct temperature and stored correctly.
Server
Grand America Hotel
Salt Lake City, UT
01.2022 - 02.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cook
Grand America Hotel
Salt Lake City, UT
01.2021 - 04.2022
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces and utensils.
Education
Constructor Civil - Construction Management
AIEP
Antofagasta, Chile12.2016
Skills
- Safe Food Handling
- Beverage Preparation
- Order Management
- High-volume dining
- Liquor, wine, and food service
- Menu knowledge
- Special dietary requirements
- Table setting arrangements
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Utah food handlers permit
- Utah alcohol certification
Timeline
Server and Bar Tender
Hyatt Regency
10.2023 - Current
Cook
Recovery Ways
04.2022 - 01.2024
Server
Grand America Hotel
01.2022 - 02.2023
Cook
Grand America Hotel
01.2021 - 04.2022
Constructor Civil - Construction Management
AIEP
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