Carolina Navarro
Pittsburg,CA
Summary
Accomplished QA Supervisor with a proven track record at Biocare Medical, enhancing team productivity by over 30% through strategic planning and process improvement. Expert in staff management and problem-solving, adept at fostering teamwork and collaboration. Skilled in creating COAs and ensuring GMP compliance, significantly improving product quality and customer satisfaction. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
31
31
years of professional experience
Work History
QA Supervisor Line Clearance
Biocare Medical
09.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reviewing DHRs and Releasing products.
- Doing Line clearance for Technician and Chemist.
- Revising SOP and checking process.
- Creating and reviewing COA.
- Helping resolving QA issues in Manufacturing.
- Be sure production following procedures and GMP.
Quality Control Inspector
Fresenius Medical Care Holdings Inc.
10.2013 - 09.2019
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Testing equipment and reviewing DHRs.
- Releasing products to warehouse department, ready to ship.
- Creating reports and creating COA.
Quality Associate
Sartorius Stedim Biotech
05.1993 - 12.2012
- Improved product quality by implementing rigorous inspection processes and providing feedback to production teams.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Supported the development of a positive quality culture within the organization through continuous education and communication efforts.
- Performed routine equipment calibrations, ensuring accurate measurements were obtained consistently throughout testing processes.
- Releasing and Reviewing DHRs.
- Creating COAs
- Supporting Manufacturing Department.
- Training new hire.
- Supporting on Internal Audit.
Education
Under Graduate - Secretarial Studies And Office Administration
East Central Colleges
San Fernando, Pampanga, Philippines04.1986
High School Diploma -
Saint Joseph Academy High School
Pampanga, Philippines04.1982
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Processes and procedures
- Process Improvement
- Project Management
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Team building
Walking, Cooking
Cooking is one of my hobbies, I like to make different dishes, Filipino, Spanish, American food.
I like to walked with my grandson on the park and having special bonding with him.
Languages
English, Filipino
Native or Bilingual
Timeline
QA Supervisor Line Clearance
Biocare Medical
09.2019 - Current
Quality Control Inspector
Fresenius Medical Care Holdings Inc.
10.2013 - 09.2019
Quality Associate
Sartorius Stedim Biotech
05.1993 - 12.2012
Under Graduate - Secretarial Studies And Office Administration
East Central Colleges
High School Diploma -
Saint Joseph Academy High School
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