Carolina Ortega
Homeland,CA
Summary
Compassionate social services professional with experience delivering home- and community-based support to individuals with diverse needs. Skilled in client advocacy, crisis intervention, and case management to promote safety, independence, and well-being. Strong background in coordinating services, navigating support programs, and collaborating with interdisciplinary teams to achieve meaningful outcomes. Reliable, adaptable, and committed to empowering individuals and strengthening communities.
Overview
4
4
years of professional experience
Work History
Social Services Practitioner
Riverside County DPSS
11.2023 - Current
- Established professional, trust-based relationships with IHSS recipients to conduct in-home, person-centered assessments of functional ability, safety, and support needs.
- Evaluated eligibility and level of need and developed individualized service plans to support clients in maintaining independence and remaining safely in their homes.
- Coordinated IHSS and community-based resources, including referrals to supportive services and public benefits, to enhance client stability and continuity of care.
- Completed comprehensive case documentation, reassessments, and ongoing monitoring to ensure compliance with IHSS program guidelines, state regulations, and county policies.
Behavior Interventionist
Easterseals
02.2023 - 10.2023
- Implemented individualized behavior intervention plans to support client development and progress.
- Collaborated with multidisciplinary teams to assess client needs and recommend appropriate interventions.
- Monitored and documented client behaviors to evaluate effectiveness of intervention strategies.
Retail Merchandising Specialist
BDS Connected Solutions
10.2021 - 09.2022
- Assisted in visual merchandising to enhance product presentation and customer engagement.
- Collaborated with team members to maintain inventory accuracy and organization.
- Maintained compliance with company standards for merchandising and store presentations.
Education
Bachelor of Science - Psychology And Brain Science
University of California, Santa Barbara
Santa Barbara, CA09-2022
Skills
- Assessment skills
- Caseload management
- Client advocacy
- Teamwork and collaboration
- Attention to detail
- Community resources
Timeline
Social Services Practitioner
Riverside County DPSS
11.2023 - Current
Behavior Interventionist
Easterseals
02.2023 - 10.2023
Retail Merchandising Specialist
BDS Connected Solutions
10.2021 - 09.2022
Bachelor of Science - Psychology And Brain Science
University of California, Santa Barbara