Carolina Ortiz

• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Complied with state and federal child care provider guidelines and regulations.
• Assessed needs of minors in care.

• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
• Enforced school and class rules to maintain order in classroom.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Documented student progress and provided regular updates to parents.
• Kept accurate and current attendance records and assignment sheets to maintain file compliance.
• Supervised lunchroom and recess activities.
• Collaborated with other educators to plan and review instruction.
• Followed lesson plans designed by absent teachers.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

(2014-Present) Providing good and fast customer service

(2015-2017) Coordinated work event activities and took charge in decorating store.

• Assisted in training of new employees on company policies, procedures and processes.
• Cleaned and straightened work areas to maximize productivity and safety.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Collected, arranged, and input information into database system.
• Followed instructions and procedures to complete assigned tasks.
• Completed clear and concise documentation of youth behavior and actions.
• Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.