Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolina Reyes

Miami

Summary

Dedicated professional with strong customer service skills. Known for attention to detail and effective problem-solving abilities. Committed to enhancing client satisfaction and ensuring seamless event execution.

Overview

9
9
years of professional experience

Work History

Customer Service Part Time

Envoy Air Inc.
Miami
04.2025 - Current
  • Assisted customers with inquiries and resolved issues promptly.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Wedding Speacialist

DESTINATION WEDDINGS
Miami
03.2017 - Current

•Communicated regularly with clients via email or phone calls regarding updates on progress or changes
in plans.
• Provided exceptional customer service to couples throughout their entire wedding planning process.
• Created detailed budgets for clients based on their individual needs and preferences.
• Maintained records of all payments made by clients in a timely manner.
Utilized excellent communication skills to collaborate with other members of the wedding team in order
to bring together a successful event.

•Detail-oriented professional with a strong background in logistics and guest relations. Proven ability to manage complex schedules, coordinate with multiple vendors, and execute high-pressure projects under budget. Seeking to leverage exceptional organizational and communication skills as a Junior Event Planner.

Education

Bachelor of Science - Business

Merrick College
North Andover, MA
06-1995

Skills

  • Strong Work Ethic
  • Teamwork and Collaboration
  • Organizational Skills
  • Customer service
  • Multitasking Abilities
  • Problem-solving abilities
  • Planning
  • Self Motivation
  • Attention to detail
  • Planning and organization

Languages

English
Professional
Spanish
Professional

Timeline

Customer Service Part Time

Envoy Air Inc.
04.2025 - Current

Wedding Speacialist

DESTINATION WEDDINGS
03.2017 - Current

Bachelor of Science - Business

Merrick College
Carolina Reyes