Carolina Rodriguez
McAllen,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of professional experience
Work History
Server/Busser/Food Runner
Kot Pot
McAllen, Tx
12.2025 - 01.2026
- Provided timely and friendly service to enhance guest dining experiences.
- Assisted in menu explanations and recommendations for guests.
- Delivered excellent guest service by promptly greeting customers, presenting menus and specials, and ensuring an enjoyable dining experience.
- Accurately took and entered food and beverage orders into the POS system, ensuring timely, correct, and well-presented service.
- Demonstrated strong menu knowledge to make recommendations, address guest needs, and resolve concerns efficiently.
- Maintained high standards of cleanliness and food safety by bussing and resetting tables, restocking supplies, and following health and sanitation guidelines.
- Collaborated effectively with kitchen staff, servers, and management to ensure smooth operations during high-volume shifts.
- Assisted with opening and closing duties, supported team members during peak hours, and processed guest payments accurately.
Server/Busser/Food Runner/Cashier/Hostess/Togo
Kim’s kitchen
McAllen, tx
10.2024 - 10.2025
- Delivered high-quality customer service by greeting guests, managing seating, and ensuring an efficient, welcoming dining experience.
- Took and processed orders accurately using POS systems, provided menu recommendations, handled dine-in and to-go/delivery orders, and ensured timely, accurate food and beverage service.
- Effectively multitasked during peak hours by managing multiple tables, coordinating with staff, handling payments, and maintaining guest satisfaction from arrival to checkout.
- Resolved customer complaints promptly to enhance dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Some College (No Degree) - Respiratory Therapy
South Texas College
McAllen, TX 08.2023 -
Skills
- Customer Service & Guest Relations
- POS Systems & Cash Handling
- Multitasking in Fast-Paced Environments
- Order Accuracy & Attention to Detail
- Team Collaboration & Communication
- Food Safety, Sanitation & Cleanliness
Timeline
Server/Busser/Food Runner
Kot Pot
12.2025 - 01.2026
Server/Busser/Food Runner/Cashier/Hostess/Togo
Kim’s kitchen
10.2024 - 10.2025
Some College (No Degree) - Respiratory Therapy
South Texas College
08.2023 -