Carolina Rubio
Edinburg,TX
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Level III Security Guard
MLG PROTECTION SERVICES INC.
MISSION, TX
02.2022 - Current
- Communicated effectively with team members while coordinating efforts during shifts.
- Participated in training exercises related to emergency response protocols.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Followed established protocol for responding to alarms or other emergency situations.
- Patrolled assigned areas to detect suspicious activities and persons.
- Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
- Conducted security checks on personnel entering and exiting the premises.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
- Assisted in maintaining order during large events or gatherings.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
Case Manager
Tru-Med Homehealth
Mission, TX
08.2018 - 04.2019
- Provided emotional support and guidance to clients facing difficult situations.
- Created and maintained client records, tracking progress towards goals.
- Assessed client eligibility for government benefits such as Medicaid or Social Security Disability Insurance.
- Acted as a liaison between multiple agencies providing assistance to clients.
- Maintained accurate documentation of all activities related to client cases.
Medical Assistant
Pediatrics Primary Care
Wyoming, MI
08.2011 - 09.2012
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Filed insurance claims forms in accordance with applicable regulations.
Education
Bachelor of Science - SOCIAL AND CRIMINAL JUSTICE
UNIVERSITY OF ARIZONA GLOBAL CAMPUS
ARIZONA03-2028
Associate of Applied Science - MEDICAL PRACTICE MANAGEMENT
KAPLAN COLLEGE
McAllen, TX04-2014
Skills
- Physical combat trained
- Report Preparation
- Premises surveillance
- CCTV Monitoring
- Criminal law understanding
- Vigilant and watchful
- Accurate data entry
- Data Entry Software
- Database Search and Data Entry Skills
- Customer Service
- Meeting Coordination
- Appointment Scheduling
- Calendar Management
- Letter writing
- Insurance Verification
- Payment Collection
- HIPAA Compliance
- Referral Verification
- Medical Charting
Affiliations
- highly motivated
- passion for learning
- team player
Languages
English
Professional
Spanish
Professional
Certification
- level III armed security officer
References
References available upon request.
Timeline
Level III Security Guard
MLG PROTECTION SERVICES INC.
02.2022 - Current
Case Manager
Tru-Med Homehealth
08.2018 - 04.2019
Medical Assistant
Pediatrics Primary Care
08.2011 - 09.2012
Bachelor of Science - SOCIAL AND CRIMINAL JUSTICE
UNIVERSITY OF ARIZONA GLOBAL CAMPUS
Associate of Applied Science - MEDICAL PRACTICE MANAGEMENT
KAPLAN COLLEGE
- level III armed security officer
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