Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Carolina Sermini

Groveland,FL

Summary

Results-driven individual with a strong background in customer service and technical expertise. Actively pursuing opportunities to advance skills in emergency medical services. Focused on teamwork and community support initiatives.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

STAT Ambulance Service
Bartow, FL
10.2023 - Current
  • Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Documented patient information and treatment details accurately for medical records.
  • Maintained cleanliness and organization of ambulance equipment and supplies.
  • Assisted in operating specialized medical equipment, such as ventilators, cardiac monitors, and suction devices.
  • Operated emergency vehicles with caution to keep patients, public, and first responders safe.

Sales Associate

FE Stores
05.2022 - 10.2023
  • Maintained high customer service standards in high-volume, fast-paced environments.
  • Restocked and maintained store displays, and organized merchandise for optimal presentation.
  • Processed transactions accurately using point-of-sale systems and payment methods.
  • Trained new associates on store policies, procedures, and customer service standards.

Internet Repair Specialist

Spectrum
11.2019 - 04.2022
  • Provided technical support on Internet related issues for residential customers
  • Maintain customer service metrics and performance standards

Assistant Manager

Kentucky Fried Chicken
08.2011 - 10.2019
  • Monitored and ordered inventory of food, beverages, and supplies to ensure cost-effective operation.
  • Created and maintained a positive and friendly environment for customers and staff.
  • Scheduled and supervised staff to ensure efficient restaurant operation.
  • Managed daily restaurant operations and provided supervision and guidance to staff.

Education

EMT -

First Response Training Group
Orlando, FL
08.2023

Skills

  • Problem solving
  • Critical thinking
  • Patient care
  • BLS / CPR
  • Customer service
  • Airway management
  • Patient assessment
  • Emergency vehicle operation

Certification

  • AHA BLS CPR and First Aid Certification May 2023
  • NREMT September 2023 - E3781333
  • State of Florida EMT September 2023 - EMT 585200

Languages

English, Spanish

References

References available upon request.

Timeline

Emergency Medical Technician

STAT Ambulance Service
10.2023 - Current

Sales Associate

FE Stores
05.2022 - 10.2023

Internet Repair Specialist

Spectrum
11.2019 - 04.2022

Assistant Manager

Kentucky Fried Chicken
08.2011 - 10.2019

EMT -

First Response Training Group

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