Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Carolina Silva

Rochelle Park,NJ

Summary

Social services professional with a robust background in counseling and client advocacy. Skilled in creating and implementing individualized care plans that address diverse needs and challenges. Highly collaborative, with a strong focus on achieving positive outcomes through teamwork and adaptability. Known for excellent communication and problem-solving abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Social Service Counselor

CBH Care
03.2023 - Current
  • Provide counseling and support services to clients to identify and address their social and emotional needs.
  • Develop individualized treatment plans to meet the specific goals of each client.
  • Advocate for clients during difficult situations by connecting them to needed services.
  • Collaborate with interdisciplinary teams to develop comprehensive care plans addressing clients' physical, emotional, and social wellbeing.
  • Monitor the progress of clients throughout the course of treatment and document changes accordingly.
  • Collaborate with other mental health professionals to ensure that all clients receive comprehensive care services.
  • Regularly participate in professional development opportunities to stay current on best practices within the social services field.

Office Assistant/Receptionist

Miramar Insurance Agency
12.2021 - 03.2023
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Processed and prepared business or government forms and expense reports.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Maintained and updated filing, inventory and database systems, manually or using computer.

Education

Master of Science - Social Work

Rutger's University
Newark, NJ
05.2027

Bachelor of Science - Criminal Justice

Berkeley College
Woodland Park, NJ
08.2022

Skills

  • Mental health awareness
  • Substance Abuse Knowledge
  • Professional boundaries
  • Client Advocacy
  • Multicultural Competence
  • Trauma-informed care
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Organizational Skills
  • Adaptability and Flexibility
  • Clinical Documentation
  • Crisis Intervention

Certification

  • Adult CPR and AED April 2023-April 2025
  • CPI Nonviolent Crisis Intervention

Languages

Portuguese
Native or Bilingual

Timeline

Social Service Counselor

CBH Care
03.2023 - Current

Office Assistant/Receptionist

Miramar Insurance Agency
12.2021 - 03.2023

Master of Science - Social Work

Rutger's University

Bachelor of Science - Criminal Justice

Berkeley College

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Carolina Silva