Carolina Vanegas
Northridge,CA
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
7
7
years of professional experience
Work History
Caregiver Attendant
IHSS
Chatsworth , California
09.2019 - Current
- Followed care plan and directions to administer medications.
- Assisted with meal planning to meet nutritional plans.
- Improved patient outlook and daily living through compassionate care.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Accompanied clients to doctors' offices or on other trips outside home.
- Provided compassionate care while ensuring client safety and comfort.
- Performed basic first aid procedures when necessary.
- Laundered clothing and bedding to prevent infection.
- Assisted clients with activities of daily living such as bathing, dressing and grooming.
- Engaged clients in conversation to stimulate cognitive abilities and promote socialization.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Responded quickly to emergency situations using appropriate interventions.
- Maintained clean and well-organized environment for client happiness and safety.
- Maintained a safe environment by adhering to agency policies and procedures.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Transported individuals to medical appointments and assisted with errands.
- Supported bathing, dressing and personal care needs.
- Assisted clients with proper exercises and rehabilitation.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Observed patient behavior, documented incidents, reported concerns promptly.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Performed light housekeeping duties including laundry and meal preparation for clients.
- Communicated effectively with family members regarding patient's needs and progress.
- Promoted independence by encouraging clients to perform self-care tasks whenever possible.
- Managed household errands and other essential duties.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed inventory and supplies to ensure materials were available when needed.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Airbnb Host
Chrystal Lightheart
Topanga, California
01.2018 - 08.2023
- Input and confirmed reservations for guests.
- Welcomed guests, offered assistance and answered questions by providing rates, terms and conditions of rental. Provided information about the property & local area.
- Researched customer need, places of interest such as local events, museums,
- beaches, restaurants, hiking places.
- Explained how TV remote, heating/cooling, WiFi access and locks worked to guests.
- Organized and maintained a clean, safe, and inviting environment for guests.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Responded to and resolved guest issues or complaints.
- Stayed up-to-date on industry trends so that best practices could be implemented.
- Processed exchange requests in computer system.
- Gave clear directions to local museums, restaurants and places of interest to patrons.
- Responded to guest inquiries in a timely manner by phone, email, or text.
- Ensured compliance with all applicable laws related to short-term rentals.
- Prepared and submitted reports to supervisor.
- Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met.
- Offered guests beverages and refreshments upon check-in.
- Advised guests on attractions in the local area based on their interests.
- Resolved customer service issues quickly and professionally when they arose.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Airbnb Host
Michael Russoti
Topanga, California
05.2019 - 05.2021
- Input and confirmed reservations for guests.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Provided points of interest to local events & places.
- Walk guests thru unit to assure all was in place & satisfactory to them.
- Provided any extra supplies according to their requests.
- Maintained a clean, safe & quiet surrounding for their pleasure.
- Resolve any issues in a timely manner.
- Provided excellent service in a quickly manner.
Education
Paralegal Degree - Legal Studies
Loyola Marymount University
Encino, CA05-2015
Associate of Arts - Business Administration and Management
Los Angeles City College
Los Angeles, CASkills
- Physical therapy assistance
- Transfer skills
- Patient assistance
- Medical appointment coordination
- Recreational activities planning
- Emotional support
- Housekeeping tasks
- Client confidentiality
- Meal preparation
- Fall prevention
- Nutrition monitoring
- Mobility support
- Personal hygiene support
- Compassionate care
Timeline
Caregiver Attendant
IHSS
09.2019 - Current
Airbnb Host
Michael Russoti
05.2019 - 05.2021
Airbnb Host
Chrystal Lightheart
01.2018 - 08.2023
Paralegal Degree - Legal Studies
Loyola Marymount University
Associate of Arts - Business Administration and Management
Los Angeles City College