Carolina Vasquez
Hutto
Summary
Recent college graduate seeking a full time position as a receptionist. With 5+ years of experience in customer service, I am eager to apply my skills in managing front desk operations to maintain a positive and welcoming environment for patients.
Overview
8
8
years of professional experience
Work History
College Student
University Of North Texas
08.2024 - 05.2025
Customer Service Representative
Amax Insurance
Fort Worth
08.2021 - 09.2024
- Assisted customers with inquiries and provided product information.
- Maintained accurate records of customer interactions and feedback.
- Utilized CRM software to track customer interactions and support requests.
Hostess
The Cheesecake Factory
Fort Worth
10.2017 - 07.2021
- Managed reservation system to optimize seating arrangements.
- Handled customer inquiries and resolved seating conflicts efficiently.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Applied Arts and Science - Business Management
University of North Texas
Denton, TX05-2025
Associate of Arts -
Tarrant County College
Fort Worth, TX05-2019
Skills
- Excellent customer service and interpersonal skills
- Attention to detail and accuracy
- Team collaboration
- Proficient in phone and email communication
- Knowledge of Microsoft Office software
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
College Student
University Of North Texas
08.2024 - 05.2025
Customer Service Representative
Amax Insurance
08.2021 - 09.2024
Hostess
The Cheesecake Factory
10.2017 - 07.2021
Bachelor of Applied Arts and Science - Business Management
University of North Texas
Associate of Arts -
Tarrant County College
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