Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalia Zapata

Hutto

Summary

Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Moruas Construction and More
07.2024 - 07.2025


  • Created and maintained detailed administrative processes and procedures with efficiency and accuracy.
  • Maintained inventory of office supplies and placed orders.
  • Accounts payable.
  • Managing mail.
  • Completed legal forms in order to stay withing code.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Efficient in Quickbooks.

Service Desk Representative

Home Depot
01.2019 - 01.2022


  • Customer care specialist.
  • Operated register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns and online orders.
  • Scheduled online deliveries for customers.
  • Verify past customer orders for discrepancies.
  • Assisted customers in curbside.
  • Built customers custom Tuff Sheds, Gazebos, and Pergola
  • Restocked and organized merchandise.

Cashier

JCPenney
01.2018 - 12.2018
  • Greeted customers
  • Operated POS system to enter orders, process payments and issue receipts.
  • Operated register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with merchandise availability
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

East View High School
Georgetown
05-2020

Skills

  • Bilingual proficiency
  • Great interpersonal skills
  • Organized
  • Skilled in managing multiple tasks
  • Thorough and attention to detail
  • Customer service skills
  • Composed under pressure
  • Ability to communicate effectively
  • Collaborative teamwork skills
  • Takes constructive criticism well
  • Cash handling
  • Screening phone calls
  • Calendar management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

Moruas Construction and More
07.2024 - 07.2025

Service Desk Representative

Home Depot
01.2019 - 01.2022

Cashier

JCPenney
01.2018 - 12.2018

High School Diploma -

East View High School

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