Carolina Villamizar
Miami,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
18
18
years of professional experience
Work History
Sales Associate
Kohls Department Store
05.2023 - Current
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided warranty information to customers purchasing covered items and services.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Sales Associate
TJ MAXX
01.2007 - 01.2021
- Performed general store duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Greeting customers upon arrivals to the store
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Cashier in handling returns and purchases
- Stocking and receiving items into the store
- Assisted in the fitting room.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate
Ross
01.2006 - 01.2007
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
Education
Licensed Esthetician - Skin Care
La Belle Beauty Academy
Miami, FL06.2020
High School Diploma -
Colegio De María Auxiliadora
Bogota, Col06.1986
Skills
- Relationship Building
- Honest and Dependable
- Problem-solving abilities
- Staff education and training
- Work Prioritization
- Product Sales
- Customer Support
- Cash Handling
- Sales floor management
- Team Cooperation
- Sales Strategies
Timeline
Sales Associate
Kohls Department Store
05.2023 - Current
Sales Associate
TJ MAXX
01.2007 - 01.2021
Sales Associate
Ross
01.2006 - 01.2007
Licensed Esthetician - Skin Care
La Belle Beauty Academy
High School Diploma -
Colegio De María Auxiliadora
Similar Profiles
Jake AngeJake Ange
Customer Service Representative at Kohls Department StoreCustomer Service Representative at Kohls Department Store
Dylan HayekDylan Hayek
Online Fulfillment Lead at Kohls Department StoreOnline Fulfillment Lead at Kohls Department Store
Raiah NewsomeRaiah Newsome
Retail Sales Associate Cashier at Kohls Department StoreRetail Sales Associate Cashier at Kohls Department Store
Lori DayLori Day
Store Merchandising Supervisor at Kohls Department StoreStore Merchandising Supervisor at Kohls Department Store
Yennifer NimoYennifer Nimo
Registered Medical Assistant at Guidewell SanitasRegistered Medical Assistant at Guidewell Sanitas