Caroline Ammons
ELYRIA,OHIO
Summary
Enthusiastic Administrative Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Manufacturing and Production in many fields. Motivated to learn, grow and perform effectively in any role.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Pavement Technology Inc.
Westlake, Oh
04.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Transportation Coordinator
Aston Carter - Moen Corporation
North Olmsted, OH
08.2022 - 08.2023
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Analyzed transportation data to identify improvement opportunities.
Executive Assistant
Emerson
Elyria, OH
11.2021 - 02.2022
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Organized weekly staff meetings and logged minutes for corporate records.
- Created PowerPoint presentations for business development purposes.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Executed record filing system to improve document organization and management.
- Created detailed expense reports and requests for capital expenditures.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Scheduled office meetings and client appointments for staff teams.
Production Scheduler
Global Technical Recruiters Ltd. - Mr. Heater
Cleveland, Ohio
11.2019 - 03.2020
- Tracked progress of goods during manufacturing.
- Requisitioned materials to restock inventory and obtain goods for production.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
- Completed daily logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Worked with my supervisors and team members to understand supply needs and bring levels within desired tolerances.
Executive Assistant
Aston Carter - Ford Engine Plant
Brook Park, OH
12.2018 - 08.2019
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Offered departmental administrative support.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Participated in Union project meetings, transcribed meeting minutes and tracked project statuses.
- Scheduled office meetings and client appointments for the Plant Manager.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
- Created detailed expense reports and requests for capital expenditures.
- Supported Plant Manager and Human Resources through personal document management, calendar organization and collateral preparation for meetings.
Sales Coordinator
Drees Homes
Brecksville, OH
11.2016 - 10.2017
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Managed efficient RFP database and responses, generating timely reports to inform sales team and adjust plans.
- Composed and managed profitable contacts and broadened sales territories.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Organized sales paperwork, presented proposals and finalized contracts valued more than $250,000 on average
- Kept detailed records of sales and customer information in Salesforce, updating database regularly to maintain top-notch service.
- Created documents recommended courses of actions to assist upper management in complex decision-making issues.
- Spearheaded team-building sales meetings to inform sales team of changes and promote successful sales strategies.
- Produced contracts, reports, letters, and proposals for clients.
- Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales.
- Collaborated with various departments to manage sales and territory data to collect accurate pricing and costing information.
Project Coordinator
Acuative
Strongsville, OH
10.2014 - 01.2015
- Provided technical direction on Telecommunication projects and initiatives to other engineers, designers and technicians.
- Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Gathered requirements for ongoing projects and organized details for management use.
Field Service Administrator
Aclara Technologies LLC
Solon, OH
01.2007 - 02.2014
- Developed team communications and information for production meetings.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked with customers to understand needs and provide repair service.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
- Set up repair/install appointments with customers.
- Handled travel arrangements for 9-person staff and processed all trip expenses.
- Coordinated materials supply with vendors to maintain efficient operations and meet schedule deadlines.
- Oversaw routine equipment maintenance and repairs.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Input data in Salesforce to create updated status reports for quick reference of project progress and deadlines.
- Created timetables and production commitments using data from sales forecasts.
- Developed and implemented scheduling policies.
- Ensured that equipment and materials are prearranged for production.
- Developed weekly production status reports for supervisor and manager.
Lead Shipping Clerk
Design Molded Plastics
Macedonia, OH
06.2001 - 05.2006
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Conducted research to address shipping errors and packaging mistakes.
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
- Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
- Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Education
Some College (No Degree) - Medical Terminology
Cuyahoga Community College
Cleveland, OHHigh School Diploma -
Bedford High School
Bedford, OH06.1983
Skills
- Knowledge of manufacturing and production
- Organization
- Communications
- Problem-Solving
- Attention to Detail
- Planning and Coordination
- Dependable and Responsible
- Sales Force Experience
- ISO Certified
- Scheduling and calendar management
- Database entry
- Knowledge of Quick Books
- Advanced MS Office Suite Knowledge
- Advanced Excel skills
- Documentation and reporting
- Contract agreement preparation
- Scheduling
- Database administration
- Customer and client relations
- 60 WPM typing speed
- Data Entry
Timeline
Administrative Assistant
Pavement Technology Inc.
04.2024 - Current
Transportation Coordinator
Aston Carter - Moen Corporation
08.2022 - 08.2023
Executive Assistant
Emerson
11.2021 - 02.2022
Production Scheduler
Global Technical Recruiters Ltd. - Mr. Heater
11.2019 - 03.2020
Executive Assistant
Aston Carter - Ford Engine Plant
12.2018 - 08.2019
Sales Coordinator
Drees Homes
11.2016 - 10.2017
Project Coordinator
Acuative
10.2014 - 01.2015
Field Service Administrator
Aclara Technologies LLC
01.2007 - 02.2014
Lead Shipping Clerk
Design Molded Plastics
06.2001 - 05.2006
Some College (No Degree) - Medical Terminology
Cuyahoga Community College
High School Diploma -
Bedford High School