Caroline Arnold
Napa,CA
Summary
Dynamic professional with extensive experience in managing daily operations and staff scheduling. Skilled in developing training programs that elevate customer service standards, ensuring quality and timely deliveries through effective supplier coordination. Results-driven Business Manager with expertise in inventory management, supplier coordination, and employee training. Proven track record in enhancing operational efficiency and customer service at a delicatessen and pasta factory.
Overview
25
25
years of professional experience
Work History
Business Manager
Genova Delicatessen, Inc. & Ravioli Factory Since 1926
Napa, California
12.2005 - Current
- Oversaw inventory management to ensure ingredient availability for production.
- Coordinated supplier communications to maintain quality standards and timely deliveries.
- Developed training programs for new employees in customer service and food handling.
- Managed daily operations and staff scheduling at a traditional delicatessen and pasta factory.
Assistant to the Owner
Brinker Ink
Napa, California
09.2000 - 01.2005
- Coordinated schedules and appointments for owner and team members.
- Managed communications between clients and the owner effectively.
- Organized files and documents to ensure easy access and retrieval.
- Assisted in project planning by gathering necessary information and resources.
Education
Pharmacy Tech - Pharmacy Tech
Boston Reed
Napa, CA04-2004
Some College (No Degree) - Business
Napa Valley College
Napa, CASkills
- Operational efficiency
- Supplier coordination
- Staff scheduling
- Resource allocation
- Inventory management
- Customer service training
- Client relationship management
- Team building
- Effective communication
- Problem solving
- Attention to detail
References
References available upon request.
Timeline
Business Manager
Genova Delicatessen, Inc. & Ravioli Factory Since 1926
12.2005 - Current
Assistant to the Owner
Brinker Ink
09.2000 - 01.2005
Pharmacy Tech - Pharmacy Tech
Boston Reed
Some College (No Degree) - Business
Napa Valley College