Caroline Ashman MSN, RN, CMSRN, NPD-BC
Loganville,GA
Summary
Caroline is a results-driven healthcare leader with extensive experience in nursing education, professional development, and leadership cultivation across diverse clinical settings. She has demonstrated success in building high-performing teams, improving recruitment and retention, and advancing strategic goals to enhance patient care. Her leadership roles include serving as Administrative Director of Education for HCA’s North Market and Division Medical-Surgical Specialty Educator, where she led system-wide educational initiatives. Caroline has a proven track record of developing innovative programs such as nurse residency and leadership development, transforming onboarding and orientation processes, and delivering impactful educational conferences. A dynamic and nationally recognized educator, she has presented across the U.S. and internationally, with expertise in medical-surgical nursing certification and nursing leadership.
Experienced public speaking professional with proven track record of engaging audiences and delivering impactful presentations. Adept at crafting compelling messages and fostering team collaboration to achieve results. Strong adaptability to changing needs, ensuring reliability in dynamic environments. Skilled in communication, audience analysis, and persuasive speaking, with focus on driving positive outcomes.
Overview
34
34
years of professional experience
1
1
Certification
Work History
International Professional Speaker
Academy of Medical Surgical Nurses
Pittman, N.J.
03.2008 - Current
- Serves as faculty member presenting a two-day Medical Surgical Certification Review Course for Registered Nurses preparing to take certification in the specialty. Responsible for curriculum development and updates, as necessary. Proficient in delivery via the ZOOM & Teams.
Director of Clinical Professional Practice & Education
Prolink Workforce Solutions
Cincinnati, OH
05.2023 - 01.2026
- Led strategic initiatives to enhance workforce optimization and client satisfaction.
- Developed training programs that improved employee performance and retention rates.
- Collaborated with stakeholders to align workforce solutions with market demands.
Clinical Supervisor
Piedmont Eastside
Snellville, GA
09.2022 - 04.2023
- Responsible for the day-to-day operations of the Ortho Spine floor and 30+ FTE’s
- Supervised clinical staff, ensuring compliance with healthcare regulations and best practices.
- Facilitated interdisciplinary collaboration to optimize patient treatment plans and outcomes.
- Conducted regular performance evaluations, providing constructive feedback to promote professional growth.
Administrative Director of Education North Market
HCA West Florida North Market
Tampa, FL
06.2020 - 09.2022
- Primary responsibilities include the leadership and direction of 10 FTEs in four hospitals and market education center and building collaborative relationships with each facility leadership team.
- Led strategic initiatives to improve operational efficiency across multiple departments.
- Developed and implemented training programs for staff, fostering a culture of continuous improvement.
- Collaborated with leadership to create policies that align with organizational goals and compliance standards.
Division Medical Surgical Specialty Educator
HCA West Florida
Tampa, FL
05.2017 - 06.2020
- Transferring from the Tristar Division to West Florida, Caroline assumed responsibility for guiding all education initiatives surrounding the specialty of Medical Surgical Nursing.
- Analyzed curriculum effectiveness, recommending improvements for enhanced outcomes.
- Led initiatives integrating technology into classroom instruction for improved engagement.
Adjunct Faculty
Georgia State University
Atlanta, GA
01.2016 - 05.2017
- Serving as part time faculty, primarily responsible for mentoring students during their clinical experiences, providing coaching skills and assessing students for their potential to transition into the nursing profession.
Director of Professional Development
Eastside Medical Center
Snellville, GA
01.2007 - 05.2017
- Employed since 1997 and promoted in 2011 with primary responsibility for overseeing all education requirements of both non-licensed and licensed nursing staff in the hospital of 210 beds. Other duties included building relationships with the community including schools of nursing and teaching classes as required. In addition, she gained expertise in applying for continuing education units through the state of Georgia and attained provider status for the facility, along with national certifications for the hospital in Stroke, Chest Pain & Bariatrics.
- Well versed in regulatory requirements including those set forth by the state, the centers for Medicare and Medicaid (CMS) and The Joint Commission (TJC). Competent in curriculum development including an ICU and new graduate RN residency program.
- An experienced and competent teacher with a style that fosters learning by audience participation, group work, and case studies.
- Directly involved with revising policies related to education on preparation for visits by the Joint Commission (TJC) and the Centers for Medicare and Medicaid (CMS).
- Additional responsibility for planning & implementing a new graduate RN residency program in conjunction with Versant LLC.
- Exceptional organizational skills, time management, and a consummate professional. Implemented the DAISY award in 2013 and served as committee chair.
- Previous position as charge nurse on a 37-bed surgical unit and additional responsibilities for precepting, serving on nurse practice council and other leadership opportunities. Recipient of Excellence in Education award in May 2011
Clinical Manager Renal Transplant and Short Stay Unit
Piedmont Hospital
Atlanta, GA
08.1997 - 12.2006
- Initially employed as Staff Nurse on the Renal Transplant Unit. Promotion to Charge Nurse and Clinical Manager of two areas in 1999. As Clinical Manager, responsibilities included overall responsibility of 40 plus direct reports and management of budget and personnel. Implemented a unit-based float pool with staff being available to work short shifts using an “on call” plan to meet staffing needs, rather than using more costly agency staff. Expert knowledge of medical/surgical modalities.
Charge Nurse
University of Arkansas Medical Sciences
Little Rock, AR
10.1991 - 07.1997
- Employed initially as a staff nurse and promoted to charge nurse with primary responsibility for planning and implementing care to patients on a renal floor. Also responsible for the day-to-day running of the floor and managing staff. Assumed manager responsibility in her absence, including assessing staffing grids and flexing staff to meet the needs of the floor.
Education
Master of Science - Nursing Education
Brenau University
Gainesville, GA01-2011
Bachelor of Science - Nursing
Thomas Edison State University
Trenton, NJ01-2013
Skills
- Engaging presence
- Confidence building
- Cultural sensitivity
- Content development
- Relationship building
Affiliations
- Member of American Nurses Association
- Member of the Association of Nursing Professional Development (ANPD)
- Member of Academy of Medical Surgical Nurses (AMSN)
- Member of Georgia Nurses Association (GNA)
- DAISY Foundation Steering Committee Member
Certification
- NPD-BC – American Nurse Credentialing Center Valid thru 6/2030
- CMSRN – Academy of Medical Surgical Nurses Valid thru 1/2027
- FAMSN – Fellow Academy of Medical Surgical Nurses Inducted 2025
Timeline
Director of Clinical Professional Practice & Education
Prolink Workforce Solutions
05.2023 - 01.2026
Clinical Supervisor
Piedmont Eastside
09.2022 - 04.2023
Administrative Director of Education North Market
HCA West Florida North Market
06.2020 - 09.2022
Division Medical Surgical Specialty Educator
HCA West Florida
05.2017 - 06.2020
Adjunct Faculty
Georgia State University
01.2016 - 05.2017
International Professional Speaker
Academy of Medical Surgical Nurses
03.2008 - Current
Director of Professional Development
Eastside Medical Center
01.2007 - 05.2017
Clinical Manager Renal Transplant and Short Stay Unit
Piedmont Hospital
08.1997 - 12.2006
Charge Nurse
University of Arkansas Medical Sciences
10.1991 - 07.1997
Master of Science - Nursing Education
Brenau University
Bachelor of Science - Nursing
Thomas Edison State University
AWARDS & RECOGNITION
Eastside Medical Center Excellence in Education Award 2011, Landstuhl Regional Medical Center Excellence in Teaching 2011, Gwinnett County Public Schools Mentor Award for QUEST Intern Program 2012 – 2017, Dwight D. Eisenhower Army Medical Center Excellence in Teaching 2015, Eastside Medical Center DAISY Nurse Leader Award for Exemplary Leadership March 2016 (Inaugural Recipient), Georgia State University Dr. Joan Cranford Clinical Excellence Award Spring 2016, Academy of Medical Surgical Nurses (AMSN) Presidents Award 2024, Fellow of AMSN 2025