Caroline Beato

-Assist Team members with payroll questions.

- Assist Team members with Tax issues.

- Assist Team members Benefits questions.

-Leave of absence questions.

-401k questions(enrollment).

-ADP/ipay app setting for Team members.

-Update Workday information for Team members.

-Assist with employee discount sign up.

-Employment verification questions.

-Policies explanations to Team members.

-Helped customers find specific products, answered questions and offered product advice.

-Sold various products by explaining unique features and educating customers on proper application or usage.

-Reviewed files, recordings and other documents to obtain information to respond to requests.

-Fostered relationships with customers to expand customer base and retain business.

-Generated and sent invoices, reminders and notices to customers and third parties.

-Organized, opened and filed incoming mail.

-Liaised with customers, insurance companies and billing personnel to create and post bills, obtain payments and update system.