Caroline Bechtel

-Customer Service representative

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Enhanced client satisfaction by providing exceptional event planning and organization services.
• Streamlined communication between vendors and clients for seamless event execution.
• Managed budgets effectively, ensuring cost-efficient events without sacrificing quality.
• Learned and cross training in event planning
• Worked on weddings, travel accommodations and cooperate events