Daniel Reyes Rosales
Queens,NY
Summary
Versatile customer service representative with proven experience delivering quality service and unparalleled support. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality and speed. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Organized, dependable and willing to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
PLS Financial Services
10.2022 - 07.2023
- Cash handling skills
- Fulfilled overnight shift responsibilities.
- Greeted customers with a kind tone.
- Attending customers in a timely manner.
- Updated account information to maintain customer records.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
New Dawn Charter High School II
Queens08.2023
Skills
- Data Entry
- Bilingual
- Account Updating
- Cash Handling
- Detail Oriented
- Recordkeeping Strengths
- Office Equipment Proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
PLS Financial Services
10.2022 - 07.2023
High School Diploma -
New Dawn Charter High School II