Caroline Braman
Bartender
Doylestown,OH
Summary
Dynamic and dedicated professional with extensive experience in delivering exceptional customer service in high-volume, fast-paced environments. Proven ability to cultivate customer loyalty through engaging interactions, characterized by a friendly and outgoing demeanor that creates memorable experiences and encourages repeat business. Committed to fostering a vibrant atmosphere while consistently exceeding customer expectations and driving satisfaction. Strong advocate for creating positive relationships that enhance brand reputation and contribute to overall business success.
Overview
5
5
years of professional experience
Work History
Bartender and Shift Leader
Cheers Bar & Bistro
11.2023 - 03.2026
- Provided friendly, fast-paced customer service in a high-volume bar environment
- Mixed and served beverages accurately and efficiently
- Maintained thorough knowledge of cocktail recipes, beer selections and wine offerings
Waitress and Bartender
Ray’s Place
11.2021 - 11.2023
- Promptly took food orders for customers and cared for them throughout the meal
- Effectively communicated with the kitchen staff, hostesses, other waitresses, and management
- Assisted the manager in creating schedules and completing miscellaneous tasks
Marketing Analyst
Nations Lending
05.2021 - 11.2021
- Communicate with customers and gain an understanding of their financial situational
- Analyzed their mortgage information to decide if they met the criteria for help
- Promptly set them up with loan officers and communicated the customer’s needs and desires
Education
Bachelor of Business Administration - Management Information Systems and Business Analytics
Ohio University, College of Business
Athens, OH05-2021
Skills
- Visio (Intermediate), R Studio (Novice), Microsoft SQL Server (Novice), Visual Studio (Novice)
- Strong multitasking
- Customer service
- Team player attitude
- Positive attitude
- Team leadership
- Problem-solving
Affiliations
- Alpha Xi Delta | Athens, OH
- Autism Speaks Service Chair
- Assisted in planning a variety of philanthropy events such as Fuzzie Football, Taco Tuesday, and Water Wars
- Supported other Greek life organizations by attending their philanthropy events and encouraged others to attend as well
- Attend weekly chapter meetings and complete all the tasks assigned to us each week
- Support and communicate with other members of the philanthropy team
Timeline
Bartender and Shift Leader
Cheers Bar & Bistro
11.2023 - 03.2026
Waitress and Bartender
Ray’s Place
11.2021 - 11.2023
Marketing Analyst
Nations Lending
05.2021 - 11.2021
Bachelor of Business Administration - Management Information Systems and Business Analytics
Ohio University, College of Business