Job Search Status
Open to workDesired start date: 2 weeks notice
CAROLINE BURGESS
Chicago,IL
Work Preference
Summary
Procurement and supply chain professional with 10+ years of experience managing complex sourcing, supplier relationships, and logistics operations across energy, industrial, food service, and healthcare industries. Proven track record negotiating high-value contracts, managing $10M+ in annual spend, and engineering creative sourcing solutions in constrained and time-critical markets. Known for cradle-to-grave ownership — from RFQ and supplier selection through contract execution, logistics coordination, and delivery. Builds trusted supplier and vendor relationships that perform under pressure across industries, geographies, and commodity categories.
Overview
11
11
years of professional experience
Work History
Clinical Operations Specialist (Contract)
Strata Skin Sciences
Chicago, IL
10.2025 - Current
- Manage vendor relationships, equipment operations, and account coordination across 39-account territory spanning Illinois, Indiana, and Wisconsin — overseeing insurance authorization workflows, inventory access, and territory performance reporting
- Coordinate equipment placements, removals, and operational logistics across multi-site territory in alignment with clinical and sales teams
Technical Account Manager
Rotork Controls
Chicago, IL
10.2024 - 10.2025
- Led dedicated inside sales and service team across a 17-state territory, directing quoting activity, controlling margins, and coordinating all vendor and service procurement for actuator installations across the region
- Negotiated landmark channel partner agreement with McJunkin Redman, the largest global PVF supplier — growing monthly territory revenue from $20K to $90K and expanding market access to BP, Marathon, and ExxonMobil
- Spearheaded $400K refinery project at BP Whiting refinery — managed multi-vendor coordination across Italian manufacturing, domestic distributors, and valve suppliers, leading bi-weekly stakeholder meetings with 12–16 participants over three months to drive resolution
- Drove first global field deployment of Ethernet actuator at Buckeye Partners — coordinated prototype manufacturing expedite and field installation, generating a 27-unit follow-on order
Co-Owner & Director of Operations
TDons Cajun Catering
Houston, TX
01.2017 - 03.2024
- Co-founded and scaled a full-service catering operation generating $200K+ in annual revenue at peak, serving corporate clients including United Airlines, the Houston Livestock Show and Rodeo, and university organizations across multi-year accounts
- Owned all procurement and vendor negotiations — sourcing crawfish, proteins, and specialty ingredients from regional farmers and suppliers, negotiating contracts, pricing, and delivery terms to maintain ~100% ROI on core product lines
- Managed end-to-end event logistics from client bidding and menu development through staffing, on-site execution, and post-event closeout across 15+ events per season ranging from 150 to 800+ pounds of product
- Sustained and expanded operations through COVID-19 by relocating to Nashville and executing weekend pop-up events, maintaining revenue continuity during full market disruption
Business Development Representative
Edgen Murray
Houston, TX
01.2019 - 12.2020
- Directed a $14M pipeline supply project by engineering a cross-border manufacturing solution — sourcing resin from Dow Chemical, coordinating mill production in Monterrey, Mexico, and managing import/export logistics to resolve a domestic supply constraint and deliver on cost and timeline
- Closed a $6M line pipe order with a new customer by sourcing pipe at a mill with limited market access, expediting coating, and turning the project in a 7-day lead time to meet critical field deadlines
- Managed cradle-to-grave ownership of all projects — sourcing pipe, valves, and fittings from domestic and international mills through delivery, coordinating logistics, trucking, and cross-functional teams at every stage
Procurement Manager
United Vision Logistics
Houston, TX
04.2015 - 01.2019
- Managed carrier procurement and logistics operations for the largest oilfield trucking company in America, overseeing $10M+ in annual transportation spend across a nationwide owner-operator network
- Coordinated 600-truckload pipeline project for Apache, sourcing and sequencing company fleet and third-party carriers across multiple coating yards throughout the Houston area
- Specialized in oversized and heavy-haul logistics — double drops, extended loads, overweight permits, offshore generators, and coiled tubing — building exclusive relationships with specialized terminal operators who relied on my network to generate work
- Vetted and onboarded third-party carriers through compliance software and insurance verification, maintaining safety and regulatory standards across all contracted haulers
- Maintained direct relationships with procurement and supply chain groups at Halliburton, Chevron, and Shell, providing 24/7 operational coverage to support round-the-clock drilling operations
Education
Bachelor of Arts -
University of Mississippi
Oxford, MS12.2009
Skills
- Microsoft Office 365
- SAP Ariba
- NetSuite
- Salesforce
- Workday
- Mondaycom
- McLeod TMS
- Google Workspace
- Concur
- SharePoint
- Canva
- Epic
Timeline
Clinical Operations Specialist (Contract)
Strata Skin Sciences
10.2025 - Current
Technical Account Manager
Rotork Controls
10.2024 - 10.2025
Business Development Representative
Edgen Murray
01.2019 - 12.2020
Co-Owner & Director of Operations
TDons Cajun Catering
01.2017 - 03.2024
Procurement Manager
United Vision Logistics
04.2015 - 01.2019
Bachelor of Arts -
University of Mississippi
Volunteer Leadership
Officer, Contestant Operations & Logistics | Houston Livestock Show and Rodeo | 2010 - 2014