Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation - Description
Languages
Personal Information
Timeline
Generic

Caroline Burgos

Edgewater,USA

Summary

I'm 21 years old, multilingual, and speak Armenian and Spanish. English and Arabic. I'm currently enrolled at The University of Rhode Island to pursue a degree in criminal justice and pre-law. My past employment has given me a variety of talents, such as the capacity to work well under pressure, be motivated and patient, and get along well with clients and coworkers

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Club Pilates
Englewood, USA
04.2023 - 07.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

Lead Hostess

Molos Restaurant
Weehawken, USA
01.2020 - 08.2023
  • Organized large parties for special events such as birthdays or anniversaries.
  • Developed relationships with regular customers to encourage repeat business opportunities.
  • Ensured all employees followed health codes set by local government agencies.
  • Greeted customers, answered questions about menu items and specials, and provided general information about the restaurant.
  • Provided seating arrangements for guests in accordance with occupancy regulations and customer preferences.
  • Managed staff by providing training, scheduling shifts, assigning duties, resolving conflicts and taking disciplinary action when necessary.
  • Assisted wait staff with food delivery when necessary.
  • Inspected dining room area for cleanliness before each shift began.

Waitress

Humble Toast
Teaneck, USA
06.2020 - 12.2020

  • A jewish restaurant
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Communicated daily specials to customers.
  • Answered questions about menu items, ingredients, and pricing.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Education

degree - criminal justice, pre-law

The University of Rhode Island
11.2024

Skills

  • Cashier
  • Food Service
  • Cleaning Experience
  • Multilingual
  • Spanish
  • English

  • Social media marketing
  • Social media management
  • Adobe Photoshop
  • Marketing
  • Bilingual
  • Technology sales
  • Communication skills
  • Cashiering
  • Sales
  • Phone etiquette
  • Upselling
  • Merchandising
  • Arabic
  • Barista Experience
  • Coffee Experience
  • Customer service
  • Barista experience
  • Cash register
  • Leadership
  • Supervising experience
  • Pet care
  • Microsoft Office
  • Hospitality
  • Food service
  • Restaurant experience
  • Host/hostess experience
  • Guest services
  • Serving
  • Retail sales
  • POS

Certification

  • CPR & First Aid, 03/01/20, Present
  • Certified Medical Assistant
  • CNA

Additionalinformation - Description

I'm a great conversationalist, get along with most people, and work well in a team. I like difficult assignments. Working offers me something to do every day and lets me learn new things, so whether or not I have experience, I enjoy it. When something is difficult and I don't understand it, I attempt until I do, at which point I don't give up.

Languages

  • Armenian
  • Spanish
  • English
  • Arabic

Personal Information

Age: 21

Timeline

Sales Associate

Club Pilates
04.2023 - 07.2024

Waitress

Humble Toast
06.2020 - 12.2020

Lead Hostess

Molos Restaurant
01.2020 - 08.2023

degree - criminal justice, pre-law

The University of Rhode Island

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Caroline Burgos