Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Caroline Byrne

Winchester,Massachusetts

Summary

Skilled Shift Leader with experience in overseeing daily operations, managing staff, and addressing customer concerns. Strengths include strong communication skills coupled with problem-solving abilities and keen attention to workflow efficiency. Have consistently demonstrated leadership qualities by fostering team cohesion and enhancing operational performance in previous roles.

Overview

2
2
years of professional experience

Work History

Shift Leader

Playa Bowls
Winchester, MA
10.2022 - Current
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Performed routine maintenance on equipment such as blenders and juicers to ensure proper functioning.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Supervised team of 3-4 during daily shifts, ensuring efficient operation and customer satisfaction.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Monitored employee performance and provided feedback for improvement.
  • Assisted in training new employees on shift operations.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.

Education

Winchester High School
Winchester, MA
06-2025

Skills

  • Food preparation
  • Customer service
  • Goal setting and tracking
  • Training assistance
  • Flexible schedule
  • Reliability and punctuality
  • Shift leadership
  • Sales and upselling
  • Team collaboration and leadership
  • Inventory management
  • Dishwashing and sanitization

Accomplishments

  • 2 year National Honors Society member
  • First employee of the month at Playa Bowls
  • Promoted to shift leader after very few months of working

Affiliations

  • Volunteer at the Winchester Hospital
  • Manger of Winchester High School girl's varsity hockey
  • Managed Winchester High School girl's varsity softball
  • Played on high school's hockey and field hockey teams

Timeline

Shift Leader

Playa Bowls
10.2022 - Current

Winchester High School

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Caroline Byrne