Caroline Carlson

• Coordinated client support to navigate obstacles and reach personal and professional milestones.
• Facilitated client goal-setting sessions to clarify aspirations and establish actionable steps.
• Assisted clients in overcoming challenges to successfully achieve personal and professional goals.

Organized and maintained client files for streamlined access to essential information.

Engaged in group training sessions to enhance skills and knowledge.

Maintained online records to ensure data integrity and accessibility.

Provided company with records of client cases

Psy

• Managed guest reservations with Hilton OnQ systems, ensuring accurate bookings and adherence to procedures.
• Utilized reservation systems to handle high-volume inquiries, contributing to optimal occupancy rates.
• Addressed guest inquiries and resolved issues promptly, enhancing overall guest satisfaction.

• Supervised children in self-employed home childcare setting, fostering a safe and nurturing environment.
• Enforced safety protocols during all activities and playtime, prioritizing children's well-being.
• Maintained clean and organized space to promote children's health and well-being.
• Developed age-appropriate activities to stimulate children's creativity and learning.
• Implemented diverse educational games that encouraged social interaction and teamwork.
• Provided regular updates to parents regarding children's progress and daily activities.
• Coordinated communication with parents to address concerns and provide feedback on children's development.
• Monitored children's play to ensure safety and encourage positive interactions.

• Delivered therapeutic foster care in alignment with Division of Family Services placement plans, ensuring stability and support for children.
• Offered emotional support to children experiencing severe trauma and health challenges, fostering resilience and coping strategies.
• Created a nurturing environment to foster emotional healing and resilience in children.